Administrative Assistant (Customer Service)

Job Information
Author pmnationtalk
Date April 9, 2019
Deadline Open
Type Full Time
Company Hydro One
Location Toronto,On
Category Admin / Office
Client Hydro One
Contact Information
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Administrative Assistant (Customer Service)

Vacancy Number: 32132
Number of positions: 1
Town/City: Toronto, Ontario (CA-ON)
Business Unit: CUST&CORP RL
Division: CUSTOMER SRV
Department: VP CUST SRV (10000268)
Job type: Temporary
Duration of rotation: 6 months

Accountabilities:

  • Provide administrative and support services for the Vice-President, Customer Service
  • Prepare routine correspondence and submissions, including reports, forms and memos
  • Arrange meetings with internal staff, senior management, external groups, as required
  • Maintain calendar, coordinate time request from Internal, Senior Management, external groups and government agencies.
  • Coordinate meetings, travel, hotel reservations and conference/forum registrations
  • Develop and maintain effective working relationships with both senior level internal and external contacts
  • Evaluate and screen telephone calls determining the urgency and confidentiality of issues
  • Monitor all incoming mail and correspondence
  • Manage expense reconciliations and coordinates payment of corporate expenses
  • Coordinate, compile and prepare travel expense payments
  • Assist in the preparation of Board documentation
  • Format PowerPoint slides, Word documents and Excel spreadsheets to be presentation-ready.
  • Organize and make arrangement for Line of Business Team one-on-one meetings
  • Review speeches and reports, editing as required
  • Deal on a daily basis with highly sensitive and confidential material nonpublic information which must be protected from accidental disclosure
  • Work on special projects as assigned
  • Perform other duties as required

Selection Criteria:

  • Bachelor’s degree preferred
  • This position requires someone with 5+ years of experience supporting senior level executives
  • Intermediate/Advanced in software applications such as Microsoft Excel, Word, PowerPoint
  • Strong organizational skills and the ability to work independently, often with minimal supervision
  • Ability to work in a fast paced environment
  • Ability to multitask and manage multiple projects simultaneously and to adjust to competing and/or rapidly changing priorities
  • Self-motivated with an upbeat can-do attitude and the ability to learn quickly
  • Excellent project management skills with a consistent focus on prioritizing projects, communicating project status and meeting deadlines
  • Must be knowledgeable in the practice of corporate communications as it pertains to the dissemination/disclosure of information
  • Excellent command of English and writing skills
  • Ability to present and work cross-organizationally with exceptional professionalism and diplomacy
  • Extremely detail oriented with proven ability to effectively prioritize work flow
  • Strong interpersonal and communication skills
  • Demonstrated ability to drive towards solutions and providing thought leadership

If you share our passion for safety, our customer service focus, and are ready to play a lead role in building a bright future, we would love to hear from you!

Thank you for considering this opportunity and we welcome applications from all qualified candidates.  If you are being considered for an interview or other assessment one of our Recruitment Consultants will be in touch.  Furthermore, if you are being considered for an interview and require special accommodations please let us know.  Finally, short-listed candidates will be asked to pass a reliability check (which could include criminal background check, driver’s license abstract, education verification, etc.) prior being offered a job at Hydro One.

Deadline: April 15, 2019

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