Wilfrid Laurier University is a leading multi-campus, university known for academic excellence and a culture that inspires lives of leadership and purpose. Laurier has a distinct commitment to teaching, research, experiential learning, sustainability and scholarship, which combine to address critical challenges in society, business, the economy and the environment – globally and in the communities we serve. At Laurier’s heart is its strong student focus, which results in exceptional levels of student satisfaction and a deep sense of community that lives on through the university’s highly engaged alumni.
Laurier takes pride in building meaningful relationships with colleagues and students. The Laurier community supports one another, encourages collaboration and teamwork and respects work/life balance, all while recognizing the importance of a challenging, rewarding and inspiring career. Laurier has more than 19,000 students and 2,100 faculty and staff across campuses in Waterloo and Brantford, as well as locations in Kitchener and Toronto.
Diversity is one of Laurier’s core values. The university is committed to providing an inclusive workplace and employing a workforce that is reflective of local and national demographics. Our locations are situated on the traditional territories of the Neutral, Anishnawbe, and Haudenosaunee peoples. We recognize the unique heritages of Indigenous peoples and support their intentions to preserve and express their distinctive Indigenous cultures, histories, and knowledge through academic programming and co-curricular activities. Laurier’s Centre for Indigegogy is one example of how Laurier honours Indigenous knowledge.
We currently have an opportunity to join the Laurier community as an Admissions Coordinator II.
At Laurier, we are a community. It’s what brings our students here and what keeps our people here. As an educational institution, we inspire lives of leadership and purpose in our student community. As an employer, we seek, foster and value the same qualities of leadership and purpose in our employee community.
Reporting to the Assistant Registrar, Admissions, the Admissions Coordinator II works as a member of this team to ensure the enrolment management goals of the university at large are met. The Recruitment and Admissions team, as a part of the larger Enrolment Services team, will implement strategic plans to advance the position of Wilfrid Laurier University nationally and internationally as a destination for high caliber students.
This position works with the Senior Admissions Coordinators, is required to oversee and maintain a high standard of selection, and is obliged to adjudicate in a consistent and equitable manner. The incumbent plays a key role by ensuring priorities are set and the group meets its deadlines.
The incumbent will have direct contact with applicants, their guardians, secondary school officials, agents and the Ontario Universities’ Application Centre (OUAC). In this high-pressure, high-volume environment the incumbent will provide exceptional service via email and phone with these important groups to ensure information needed to make key decisions is provided promptly and with an engaging personal touch.
This position is very fast paced due to the high volume of requests. As a result the incumbent will be required to process admission files in a very timely and accurate manner, on occasion working with other coordinators.
Recruitment and Admissions is a team-based multi-campus environment and the Admissions Coordinator II is a key contributor to the overall objectives of this department. As part of the Recruitment and Admissions team, this position has an overall understanding of the other team members’ activities and will assist other members when required. The incumbent must demonstrate highly developed organizational skills and be able to work well independently with highly confidential and sensitive information. The Coordinator also works with a broad range of internal individuals including current students, staff, faculty, and student employees.
This position has a university-wide mandate and is based at the Waterloo Campus. The incumbent provides subject matter expertise to all campuses, requiring regular interpersonal interactions and collaboration with departments at the Waterloo Campus, the Brantford Campus, the Toronto office and external partners. Special attention is given to ensure equitable service delivery across all locations.
This position focuses on admission decisions; customer service, admissions counselling and recruitment; knowledge and training as well as data collection/reporting/committee support.
The normal hours of work are 8:30 am to 4:30 pm, Monday to Friday. Flexibility in hours will be required, including evening and/or weekend work due to Open House events, Ontario Universities Fair, or other Recruitment and Admissions related events. When possible, the manager will adjust the work schedule so that no more than 35 hours are worked in a week.