As a member of the Facility Management Team, reporting directly to the Facility Manager, the Area Supervisor Process Operations & Maintenance is fully accountable for ensuring compliance with all applicable legislation, specifically the Ministry of Environment and Climate Change and Ministry of Labour. In addition, the incumbent is responsible for leading the work area staff in achieving specified performance objectives related to processes and maintenance activities and seeking out long term performance improvements.
- A strong team player that contributes towards the overall performance objectives of the facility and other initiatives undertaken by the section/division.
- Supervises, motivates and trains assigned staff, ensuring effective teamwork, high standards of work quality and organizational performance, continuous learning and encourages innovation in others
- Implements detailed plans and recommends policies/procedures regarding program specific requirements
- Supervises the day to day operation of all assigned staff including the scheduling, assigning and reviewing of work. Authorizes and coordinates vacation and overtime requests. Monitors and evaluates staff performance, approves salary increments, hears grievances and recommends disciplinary action when necessary
- Provides input into and administers assigned budget, ensuring that expenditures are controlled and maintained within approved budget limitations
- Supervises assigned staff within a designated Work Area and ensures compliance with all applicable legislation such as, Ontario Water Resources Act (OWRA), Environmental Protection Act (EPA), Safe Drinking Water Act (SDWA), Clean Water Act (CWA), Occupational Health and Safety Act (OHSA) and other relevant codes and regulations
- Oversees and is responsible for the overall performance, compliance and continuous improvement of the assigned operations and maintenance of a Work Area within a major water or wastewater unit
- Oversees and is responsible for the overall performance of all shifts within the Work Area
- Supervises and coordinates the activities of the Work Area Staff in investigating and implementing corrective action as required and responding to emergency situations that may arise while minimizing the impact on both Staff and service delivery
- Monitors and evaluates staff performance and provides instruction and direction as required
- Maintains knowledge/experience in the workings of various types of specialized equipment and processes within the Work Area
- Ensures optimal utilization of management and technological systems by Work Area Staff and other Toronto Water Staff or Contractors (e.g. Work Management System, Laboratory Information Management System, Process Control System, eOPS, eDOCs, etc)
- Reviews information captured in the management and technological systems and other sources in order to improve operational performance by setting standards, and goals to meet objectives
- Demonstrates and promotes behaviours/values, including mutual respect, open communication, trust and conflict resolution
- Supervises, motivates and trains the unit’s staff, ensures effective teamwork, high level of work quality and overall organizational performance, promotes continuous learning and encourages innovation in others
- Effectively handles day to day labour relations matters, including adherence to the Collective Agreement and handling of grievances and the imposition of discipline as required
- Participates in the design, selection, implementation and utilization of performance measures for the Work Area
- Leads and supervises scheduling of work in the Work Area to ensure optimum delivery of services
- Participates as a member of divisional/sectional teams in continuous improvement activities including technological and management processes and systems
- Maintains required records in accordance with the City’s Policies and Procedures and to ensure compliance with applicable legislation
- Liaises with other Work Areas, contractors and consulting engineers and support services
- Oversees, monitors and is responsible for overall budgeting and purchasing of materials and equipment required for the ongoing operations and maintenance of the Work Area and links this with the overall facility budget
- Investigates and initiates appropriate action on complaints or concerns
- Liaises with the public on issues related to complaints, inquiries, and education
- Identifies project work and initiates the requisition of appropriate resources and ensures integration of same into the Capital Planning process and Operational Budget Process
- An excellent knowledge and understanding of applicable legislation such as, Ontario Water Resources Act, Environmental Protection Act, Safe Drinking Water Act, Clean Water Act, Occupational Health and Safety Act and other relevant codes and regulations governing Water and Wastewater Operations in the Province of Ontario.
- Extensive experience and knowledge of the processes, procedures and equipment used in an advanced large scale treatment/production/industrial facility and/or environment including knowledge required to operate and maintain such a facility.
- Extensive experience in planning, scheduling and coordinating work activities.
- Demonstrated experience in leading, coaching, training, mentoring staff and providing work direction and holding people accountable.
- Extensive working experience in a unionized environment, with the ability to handle employee and labour relations issues.
- Experience utilizing computer and various software applications including MS Office (Outlook, Word, Excel) along with SCADA and database programs.
- Effective decision maker with a track record demonstrating innovation and results oriented leadership, and the ability to promote and foster teamwork.
- Proven ability to lead effective unionized teams using negotiation and conflict resolution skills, and develop collaborative internal and external business relationships.
- Ability to manage, supervise, motivate and train staff, ensuring effective teamwork, while promoting organizational performance and continuous improvement, encourages innovation in others.
- Excellent report writing, communication (oral and written), presentation and interpersonal skills to deal effectively throughout all levels of the organization including political representatives, consultants, contractors and the public.
- Demonstrated financial experience with budget development and control.
- Post secondary education related to the responsibilities or equivalent combination of education and experience.
- Direct experience in the management and or operations/maintenance of large water or wastewater treatment/distribution system would be considered an asset.
- Possession of a valid and appropriate written Ministry of Environment License equal to the class of the facility; or, ability to obtain the appropriate license based on relevant technical educational background or valid Ontario license as an Industrial Mechanical Millwright, or Electrician.
- A University degree in Science/Engineering would be considered an asset.
- May be required to work shifts and be available for standby/callout and work overtime.
Please note that all applicants are encouraged to provide a valid email address for communication purposes. Applicants may receive written correspondence regarding this job posting directly to the email address provided on their resume or to the one used to set-up their Candidate Profile if applying on TalentFlow. As an applicant, it is your responsibility to ensure that you check your email regularly.
The City of Toronto is committed to fostering a positive and progressive workforce that is representative of the citizens we serve. We will provide equitable treatment and accommodation to ensure barrier-free employment.
In accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act and the City of Toronto’s Accommodation Policy, a request for accommodation will be accepted as part of the City’s hiring process.
To avoid any delays in the recruitment process, if you require accommodation to apply or if selected to participate in an assessment process, you must provide your accommodation needs in advance. You may also be required to submit adequate medical/other documentation to Human Resources to support your request for accommodation.