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Assistant Officer – Tx//Dx Operating Tools

Job Information
Author pmnationtalk
Date May 11, 2020
Type Full Time
Company Hydro One
Location Barrie, ON
Category Technology
Client Hydro One
Contact Information
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Assistant Officer – Tx//Dx Operating Tools

Date: May 11, 2020

Location: Barrie, ON, CA

Company: Hydro One Networks Inc

33337 – Barrie – Regular – Ongoing 

Hydro One is proud to be the largest electricity transmission and distribution provider in Ontario, serving nearly 1.4 million customers. We have a long history in the industry with our roots dating back over 110 years to 1906. Since then, we have worked to grow and evolve to meet the changing needs of our customers and communities across Ontario. Today, we’re focused on providing exceptional customer service and ensuring we are building safe communities where we live, work and play.

It’s an exciting time to join the team at Hydro One!

General Accountabilities:

  • With a focus on data modeling for the Network Management System (NMS) platform, assist in providing prompt and efficient change control to users to ensure the daily operation of operating tools and systems. Emphasis on the power system network model and SCADA.
  • Assist in developing, implementing, and maintaining OT Operations applications, databases and systems to support business processes and ensure secure, stable operation. This may require analyzing operating requirements, creating functional specifications, deploying software, hardware, and communications systems, and integrating operating tools with business processes. Assist in the assessment and validation of new and revised business requirements and facilitate review by architecture teams.
  • Assist in developing performance metrics for supported operating tools. Monitor and report on system status and performance. Identify continuous improvement opportunities and facilitate the evolution of existing systems and tools to ensure ongoing performance, stability, and security of operating tools. Implement enhancements to provide additional functionality, improved reliability/maintainability and problem correction.
  • Assist in building, maintaining, and operating multiple environments for use in development, testing, training, and live/backup production operations.
  • Assist in developing and managing robust software build processes and troubleshoot issues with configuration files and software binaries.
  • Assist in setup, configuration, and administration of software version control tools.
  • Assist in development and testing of interfaces to monitor and control application and system functions.
  • Assist in monitoring vendor software patch notifications, and perform and document regular patch assessments.
  • Assist in coordinating and implementing regular maintenance patches: coordinate and perform annual software patch activities and facilitate required system/application testing.
  • Ensure systems are operated in accordance with established security practices.
  • Assist in performing and coordinating software changes, upgrades, user testing, and training.
  • Coordinate remote and onsite technical support by third-party vendor personnel and facilitate purchase and maintenance of software licenses.
  • Ensure compliance with quality control procedures and plans.
  • Assist in activities associated with incident and problem management, including conducting root cause analyses, and identifying corrective actions.
  • Assist project teams involved in upgrades and enhancements of supported operating tools.
  • Work with software vendors and consultants to coordinate and oversee project activities.
  • Develop close customer relationships to identify potential improvements to existing systems and new system requirements.
  • Perform other duties as required.

Selection Criteria:

  • Familiarity with OGCC Control Room operations and processes and knowledge of the NMS platform.
  • Broad technical knowledge of power system OT assets, use, connectivity, and asset management using life-cycle management methodologies.
  • Knowledge of databases and experience with data analysis and report preparation.
  • Experience developing software using various programming and scripting languages.
  • Experience providing technical support to users of operational software and hardware.
  • Experience in power system network models.
  • Experience in SCADA configurations.
  • Strong customer service orientation.
  • Demonstrated record of self-motivated behavior and perseverance to accomplish objectives in spite of obstacles.
  • Demonstrated ability to coordinate work, and work in a team environment.
  • Professional level of oral and written communication skills.

Essential Competencies:

  • Requires 4-year university degree in Engineering, Computer Science, or equivalent.
  • Ability to work in a team environment with minimal supervision.
  • Ability to develop cooperative relationships while interacting with others.
  • Ability to use keen investigative, analytical and decision-making skills.
  • Self-motivated, proactive, and innovative.
  • Desire to assist others and meet their needs.
  • Ability to work in cross-functional teams.
  • Ability to build persuasive arguments based on logic and facts.
  • A period of 4 to 6 years of relevant experience is considered necessary to gain this experience.

At Hydro One we understand that the success and strength of our business rests with our people. When we develop their skills, we are investing in both their success and ours. To secure the best talent, we seek to create a workforce that reflects the diverse populations of the communities where we live and work and to create a culture based on safety, innovation and inclusiveness.

We are honoured to be recognized by Forbes in its list of Canada’s Best Employers for 2019.

Thank you for considering a career with Hydro One, we welcome applications from all qualified candidates.  If you are having difficulty using our online application system and you need an accommodation due to a disability, please email careers@hydroone.com.  Hydro One will provide reasonable accommodation for qualified individuals with disabilities in the job application process.

Please note this email is only for accommodation requests.  Resumes sent to this email address will not be considered.

Deadline: May 26, 2020

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