Communications Coordinator (FGPS)

Job Information
Author pmnationtalk
Date September 26, 2019
Type Full Time
Company Wilfrid Laurier University
Salary $31.69 - $37.28 - Per Hour
Location Waterloo, ON
Category Coordinator
Client Wilfrid Laurier University
Contact Information
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Communications Coordinator (FGPS)

Posting ID : 11262
Apply By : 10/1/2019
Position Title : Communications Coordinator (FGPS)
Department : Faculty of Graduate and Postdoctoral Studies
Job Type : Full-time, Limited Term
Campus : Waterloo
Reports To : Senior Administrative Officer
Position Summary :

Wilfrid Laurier University is a leading multi-campus, university known for academic excellence and a culture that inspires lives of leadership and purpose. Laurier has a distinct commitment to teaching, research, experiential learning, sustainability and scholarship, which combine to address critical challenges in society, business, the economy and the environment – globally and in the communities we serve. At Laurier’s heart is its strong student focus, which results in exceptional levels of student satisfaction and a deep sense of community that lives on through the university’s highly engaged alumni.

Laurier takes pride in building meaningful relationships with colleagues and students. The Laurier community supports one another, encourages collaboration and teamwork and respects work/life balance, all while recognizing the importance of a challenging, rewarding and inspiring career. Laurier has more than 19,000 students and 2,100 faculty and staff across campuses in Waterloo and Brantford, as well as locations in Kitchener and Toronto.

Diversity is one of Laurier’s core values. The university is committed to providing an inclusive workplace and employing a workforce that is reflective of local and national demographics. Our locations are situated on the traditional territories of the Neutral, Anishnawbe, and Haudenosaunee peoples. We recognize the unique heritages of Indigenous peoples and support their intentions to preserve and express their distinctive Indigenous cultures, histories, and knowledge through academic programming and co-curricular activities. Laurier’s Centre for Indigegogy is one example of how Laurier honours Indigenous knowledge.

We currently have an opportunity to join the Laurier community as a Communications Coordinator (FGPS).
The Graduate and Postdoctoral Studies Office provides academic support services in response to the university’s commitment to excellence and growth in graduate programs, graduate student enrolment, and the effective training of postdoctoral fellows. In support of the 50+ master’s and doctoral degree programs and more than 2,000 graduate students and postdoctoral fellows, the services include internal and external scholarship, award and student financial support programs, marketing and recruitment, publications and communications, graduate admissions, enrolment, academic programming and approval, student financial (including employment) assistance and scholarship programs, academic records including theses, grade reporting, petitions, graduation, exit surveys, program appraisals, submissions to the provincial government for funding, the appointment of and development support to postdoctoral fellows, and appointments of faculty members to the Faculty of Graduate and Postdoctoral Studies (FGPS). Services of the Graduate and Postdoctoral Studies Office are utilized across multiple campuses and Martin Luther University College, a federated college of WLU, by undergraduate and graduate students, postdoctoral fellows, faculty members, internal administrators and external agencies.

The Communications Coordinator is accountable to the Dean of Graduate and Postdoctoral Studies and the Senior Administrative Officer, and is responsible for supporting all aspects of communications related to graduate and postdoctoral studies. The incumbent is responsible for accessibility and maintenance of the web pages and related forms and documents of the FGPS. The Communications Coordinator works with graduate programs to develop and implement fresh content on the program landing pages and to ensure that key contacts and links are present and correct. The Communications Coordinator is responsible for maintaining an active presence on social media to inform and engage members of university. The incumbent creates communications content and maintains the various social media platforms employed by the FGPS, demonstrating a high degree of competency and understanding of these tools. The Communications Coordinator speaks and corresponds regularly with faculty and staff members, prospective and current students, with officials and students at other institutions in Ontario and with the public. A high standard of diplomacy and professionalism is required; exceptional oral and written skills are required.

Primary contacts in this position will include prospective and current graduate students, postdoctoral fellows, representatives from other institutions who participate in joint programs with Laurier, faculty and staff in academic units who are involved in the delivery of Laurier’s graduate programs, Laurier International, the Registrar’s Office and its departments, the Office of Research Services, other student support units as stakeholders of the ASPIRE program, and the Development Office. The regular hours of work for this position are Monday – Friday, 8:30am – 4:30pm.

Accountabilities :
    • Supports the FGPS leadership in promotional, educational, and outreach activities in print and online, including use of social media that include videos and other engaging audio and/or visuals;
    • Manages all aspects of the FGPS’s websites including modifying and publishing various documents and forms related to student applications, student progress, faculty research funding support, Graduate Teaching Assistantship position requirements, etc.;
    • Makes recommendations and implements restructuring of FGPS web pages based on user feedback and industry changes
    • Supports Laurier’s ASPIRE program through website maintenance and promotion;
    • Pitches story ideas to the central communications office; and edits other materials produced that relate to graduate studies, and produces and publishes the FGPS bi-weekly newsletter;
    • Promotes and participates in FGPS special events with internal or external focus including Graduate Student Orientation, TA Training, and the annual 3 Minute Thesis competition. Works collaboratively on event logistics (space, food and entertainment as required; identifying faculty, staff and students to serve at events as appropriate); preparing promotional materials, scripts and texts for presentations, and event program notes; working with guests to ensure their comfort and satisfaction with the event; overseeing event logistics; and providing last-minute and procedural fixes.
Qualifications :
    • Bachelor’s degree in English, Communication Studies, Journalism or related discipline and two years related experience including but not limited to social media platforms in a professional environment, graduate programs, and scholarship and research;.
    • Demonstrated excellent verbal and written skills
    • Demonstrated proficiency creating and updating AODA-compliant documents using Microsoft Word and Adobe Acrobat;
    • Accuracy, attention to detail, and consistency in writing, editing, and proof-reading.
    • Excellent knowledge of university Student Information System
    • Knowledge of Banner, Cognos, Microsoft (including Access) and other software programs related to activities of the department and web publishing particularly. Web editor training through Web Services an asset.
    • Sound working knowledge of PC platforms; proficiency in word processing, spreadsheet, database and presentation software, email use and multi-media technology;
    • Strong knowledge and understanding of, and skilled in the use of a variety of social media tools
    • Demonstrated knowledge of the university’s social media policies and skills in developing, creating communications content and maintaining various social media sites
    • Ability to work independently, organize tasks and set priorities;
    • Strong time management skills
    • Ability to meet deadlines, and to handle multiple tasks and periodic pressure;
    • Ability to work in a team environment and to serve as a resource for other university representatives involved in the delivery of graduate programs
    • An ability to understand and manage confidential material from internal and external sources
    • Ability to interact and communicate effectively with faculty, students and staff
    • Ability to gain co-operation and support from faculty, staff, students, and other stakeholders;
    • Diplomacy and sensitivity to needs of mature students, some of whom have different cultural backgrounds


Grade : WLUSA-07
Salary : $31.69 – $37.28
Salary Notes : This is a full-time, limited term position until August 31, 2021. This position is eligible for educational equivalencies:
Please Note :

This position is represented by the WLU Staff Association bargaining unit.

Please submit a cover letter and resume.

Wilfrid Laurier University endeavors to fill positions with qualified candidates who have a combination of education, experience, skills and abilities to successfully perform the duties of the position while demonstrating Laurier’s Employee Success Factors.

Diversity and creating a culture of inclusion is a key pillar of Wilfrid Laurier University’s Strategic Academic Plan and is one of Laurier’s core values. Laurier is committed to increasing the diversity of faculty and staff and welcomes applications from candidates who identify as Indigenous, racialized, having disabilities, and from persons of any sexual identities and gender identities. Indigenous candidates who would like to learn more about equity and inclusive programing at Laurier are welcomed to contact the Office of Indigenous Initiatives at Candidates from other equity seeking groups who would like to learn more about equity and inclusive programing at Laurier are welcomed to contact Equity and Accessibility at We have strived to make our application process accessible however if you require any assistance applying for a position or would like this job posting in an alternative format, please contact Human Resources at 519-884-1970 ext.2007 or

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