Please note the annual salary reflects 2016 rates.
The Coordinator Stakeholder Engagement & Special Projects provides overall senior level support and coordination of divisional communication plans and engagement initiatives, and project manages divisional initiatives, both one-time and ongoing, to advance work programs in support of City Planning’s strategic goals and objectives. Responsibilities include:
- Manages internal and external engagement activities on significant divisional issues and planning matters in collaboration with strategic teams
- Assesses the Division’s strategic communication requirements and provides advice to the Chief Planner and Executive Director and senior management team
- Prepares and implements communication plans to meet divisional strategic objectives.
- Develops material and content for internal and external communications, including web-based platforms
- Develops and coordinates consultation material for use by divisional staff in local communities
- Acts as the practice-lead on media relations training, presentations techniques and facilitation strategies for the division
- Develops and maintains monitoring systems to collect, analyze and report on engagement trends and to identify continuous improvements and best practices.
- Develops and maintains excellent working relationships with other divisions, media, external client groups and members of Council regarding engagement initiatives
- Monitors publicly and politically sensitive issues and identifies options and approaches to issues, including coordinating divisional response, in collaboration with Strategic Communications
- Undertakes special projects on behalf of the Chief Planner & Executive Director in response to emerging issues, including retaining consultants and managing project budget
- Leads implementation of the divisional strategic plan
- Supports the Divisional business operations in the development of project plans and objectives.
- Manages all phases of the project, including identification of staff and budget resources, project evaluation and final reporting
- Supervises a team of professional employees on a project basis, ensuring effective teamwork and communication and high standards of work quality
- Develops, recommends and implements administrative practices to facilitate the effective operation of the Division
- Evaluates and makes recommendations on the effectiveness of alternative methods of delivering support services
- Evaluates, adjusts and introduces innovative strategies to manage new and emerging corporate initiatives
- Represents the Chief Planner & Executive Director and the division on corporate and divisional workgroups and committees and with other agencies and stakeholders.
- Develops and implements detailed plans and recommends policies/procedures regarding program specific requirements
- Conducts research into assigned area ensuring that such research takes into account developments within the field, corporate policies and practices, legislation and initiatives by other levels of government
- Post-secondary education in planning, public administration, journalism, communications, business, or in a professional discipline pertinent to the job function or an equivalent combination of education and experience.
- Extensive experience handling multiple and diverse projects and priorities in a detail and deadline oriented multi-stakeholder environment
- Extensive project management experience including identifying project purpose, milestones and deliverables, and monitoring and tracking projects through completion.
- Considerable experience using a variety of software packages and web/social media tools as part of delivering and managing project specific initiatives
- Strong leadership skills with the ability to supervise project teams, providing focus and direction to ensure deadlines are met.
- Strong research and analytical skills, and ability to conceptualize and develop options and recommendations to support decision making.
- Highly developed interpersonal, oral and written communication, and conflict resolution skills.
- Ability to effectively represent the Division, maintain internal and external relations and work with community and special interest groups, the general public, elected officials and the media
- Knowledge of current municipal issues, planning regulations and evolving planning policy trends in the City.
Please note that all applicants are encouraged to provide a valid email address for communication purposes. Applicants may receive written correspondence regarding this job posting directly to the email address provided on their resume or to the one used to set-up their Candidate Profile if applying on TalentFlow. As an applicant, it is your responsibility to ensure that you check your email regularly.
The City of Toronto is committed to fostering a positive and progressive workforce that is representative of the citizens we serve. We will provide equitable treatment and accommodation to ensure barrier-free employment. In accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act and the City of Toronto’s Accommodation Policy, a request for accommodation will be accepted as part of the City’s hiring process.
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