Support the Director, Distribution Lines, the Distribution Superintendent Lines is accountable for the supply of services associated with distribution lines construction, maintenance and outage/emergency response. Key accountabilities include planning, organizing and resourcing the assigned distribution line work program and for controlling safety, cost, schedule and quality.
Provide coaching to all subordinate staff to elevate staff to a higher level of performance.
Develop and nurture a safety culture.
Know and ensure the competency of staff to undertake assigned workload safely and efficiently.
Build effective relationships with staff and their representatives.
Communicate strategy, goals and objectives to subordinates.
Ensure all work is done to the standard in terms of cost, schedule, quality, etc. and in accordance with all regulations related to Health, Safety and Environment, and the Collective Agreements.
Drive costs down to competitive levels through the implementation of world class best practices.
Continuously monitor and assess work processes for improvement using CQI principles.
Ensure customer satisfaction targets are met for large distribution accounts and the residential and small business segments.
Effective teamwork with peers in other zones and with service providers.
Take the lead within the Provincial Lines organization on assigned functions and projects.
Management supervision of several direct and numerous indirect reports, including Society represented FLM positions.
Performance Management – Review personnel performance against requirements and take action where appropriate.
Schedule internal and external crews.
Establish work headquarters and optimize crew mobilization.
Track job progress and adjust as required.
Liaise with municipalities, towns and numerous hands of government regarding Hydro One directive and interaction with customers and stakeholders.
Thrives in an environment of rapid and continuous change.
Change management capabilities.
Proven management skills and experience in distribution lines construction, maintenance and outage/emergency response.
Strong working knowledge of labour agreements including the PWU, Society and Inn on the Park Accord (IOPAA) agreements.
Strong business acumen.
Personal competencies include: organizational commitment, team leadership, teamwork, innovation, and achievement motivation
Accountability for the outputs of others:
Set the appropriate context for subordinates (i.e. corporate strategies and policies, accountabilities, tasks, budget. and Programs, compliance and performance targets, expectations for continuous improvement, etc.)
Set an effective framework of policies and procedures for the work of the unit.
Know and ensure own and subordinates’ compliance with all legal and regulatory requirements, and all corporate policies and procedures, and generally accepted practices relating to the work of the unit.
Establish a two-way working relationship with subordinates to solicit their views on conditions and potential changes effecting their work, and continuous improvement opportunities.
Demonstrates a strong personal commitment to providing service to the customer.
Assumes safety, quality and financial accountability for work performed and results.
Demonstrates commitment to continuous improvement principles and joint problem solving with employees and employee representatives. Deals with and resolves issues in a timely and consistent manner. Deals appropriately with poor performance and reinforces good performance.
Demonstrated knowledge of appropriate labour agreements.
Demonstrates knowledge of distribution lines sufficient to lead a team of construction and maintenance crews.
Demonstrates principled leadership, reliability, judgment, and sound business ethics.
If you share our passion for safety, our customer service focus, and are ready to play a lead role in building a bright future, we would love to hear from you!
Thank you for considering this opportunity and we welcome applications from all qualified candidates. If you are being considered for an interview or other assessment one of our Recruitment Consultants will be in touch. Furthermore, if you are being considered for an interview and require special accommodations please let us know. Finally, short-listed candidates will be asked to pass a reliability check (which could include criminal background check, driver’s license abstract, education verification, etc.) prior being offered a job at Hydro One.
Deadline: April 24, 2019
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