· Collect information about courses, enrollments, faculty appointments, scheduling, twinned courses, etc. from academic departments in order to build an accurate list of courses to be evaluated each term.
· Create, document and update a coherent workflow to be implemented each term
· Populate and maintain database of courses, instructors, departments, administrative assistants and departmental and faculty administration within the evaluation system, ensuring accurate relationships are created each term, as this information changes constantly
· Schedule the evaluation window for each course, with careful attention to the course timeline (e.g., 6-, 12- or 13-week, intensive, etc.), scheduled meeting time and program and course-related issues (e.g., ICE Week)
· Schedule email communication to students, faculty and administration, specifically ensuring appropriate messaging is delivered to the right group at the right time, with consideration of variable time windows based on the above bullet.
· Provide one-on-one consultation to faculty in setting up their evaluations, reviewing evaluation reports and troubleshooting the system
· Develop and deliver faculty information sessions about how to use the system, including adding personally-selected questions and downloading and interpreting reports
· Develop and deliver information sessions and documentation to support departmental chairs and program coordinators to select questions in the system to be included in the evaluation of all courses in a department.
· Based on instructor’s teaching methodologies, and with an understanding of adult learning theory, advise instructors on best questions to include in their evaluation that align with their goals
· Provide timely support to all users via email or telephone, or in person if applicable
· Develop documentation to support users in navigating the evaluation system
· In collaboration with ICT, co-ordinate implementation of changes or revisions to the course evaluation system and protocol as directed by the University administration.
· Work with vendor to troubleshoot problems and make continuous improvements to the system to best meet institutional needs.
Online Course Build
· In collaboration with the Online Learning Administrator and Digital Media Specialist, and using best-practices in web-design, digitize online course materials for delivery through the learning management system. This includes:
- Converting text-based documents to HTML format using CSS and other web authoring tools as applicable
- Complying with AODA and other accessibility requirements to ensure all course materials are accessible
- Integrating digital learning objects into online course materials including videos, self-tests and other objects created by the digital media developer
- Using tools within the learning management system, set up assessment elements for online courses including quizzes, dropboxes, grading, rubrics, discussions, groups, etc. for first offerings
- Uploading and organizing content materials in the learning management system
· In collaboration with the Online Learning Administrator and Digital Media Developer, create and maintain CSS-based templates for use in online learning course developments
· Advise Manager of Instructional Design and Instructional Designers on web design for online courses including feasibility of projects and ideas for online implementation
· Keep up-to-date on current practices in online course web design to ensure Laurier courses meet current standards in the field
· Continually update and improve usability and functionality of existing online learning courses to ensure they meeting institutional standards for online courses at Laurier