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Fresh Food Company – Food Services Associate

Job Information
Author pmnationtalk
Date November 28, 2019
Type Part Time
Company Wilfrid Laurier University
Salary $15.99 - Per Hour
Location ON
Category Retail / Food / Hosp
Client Wilfrid Laurier University
Contact Information
Apply Now!

Fresh Food Company – Food Services Associate

Posting ID : 11414
Apply By : 12/9/2019
Position Title : Fresh Food Company – Food Services Associate
Department : Food Services
Job Type : Part-time, Continuing
Reports To : Executive Chef
Position Summary :


Wilfrid Laurier University is a leading multi-campus, university known for academic excellence and a culture that inspires lives of leadership and purpose. Laurier has a distinct commitment to teaching, research, experiential learning, sustainability and scholarship, which combine to address critical challenges in society, business, the economy and the environment – globally and in the communities we serve. At Laurier’s heart is its strong student focus, which results in exceptional levels of student satisfaction and a deep sense of community that lives on through the university’s highly engaged alumni.

Laurier takes pride in building meaningful relationships with colleagues and students. The Laurier community supports one another, encourages collaboration and teamwork and respects work/life balance, all while recognizing the importance of a challenging, rewarding and inspiring career. Laurier has more than 19,000 students and 2,100 faculty and staff across campuses in Waterloo and Brantford, as well as locations in Kitchener and Toronto.

Diversity is one of Laurier’s core values. The university is committed to providing an inclusive workplace and employing a workforce that is reflective of local and national demographics. Our locations are situated on the traditional territories of the Neutral, Anishnawbe, and Haudenosaunee peoples. We recognize the unique heritages of Indigenous peoples and support their intentions to preserve and express their distinctive Indigenous cultures, histories, and knowledge through academic programming and co-curricular activities. Laurier’s Centre for Indigegogy is one example of how Laurier honours Indigenous knowledge.

We currently have an opportunity to join the Laurier community as a Fresh Food Company – Food Services Associate.

At Laurier, we are a community. It’s what brings our students here and what keeps our people here. As an educational institution, we inspire lives of leadership and purpose in our student community. As an employer, we seek, foster and value the same qualities of leadership and purpose in our community. Within Food Services, our commitment is to provide the highest quality foods, prepared right in front of your eyes by friendly, energetic people in an open and relaxing atmosphere.

This position involves interacting with the public in a friendly and efficient manner, while delivering quick, accurate and clean service using a team approach. Employees must adhere to food standards and health and safety practices. This position requires the incumbent to stand continuously, moving around the kitchen or service area and possibly in and out of freezers and/or refrigerators. The work environment can be warm, noisy and occasionally crowded.

The Food Services operation is a seven day a week operation and you may be occasionally required to work outside your regularly scheduled work hours. This position is subject to lay-off in December, reading weeks and mid-April to September every year.

This is a part time position, with a maximum of twenty-four (24) paid hours per week and a maximum of eight (8) paid hours per day. This position is represented by the United Food & Commercial Workers Canada (UFCW) bargaining unit.   

Accountabilities :
Food Preparation and Cooking

    • Store, stock, wash, cut and cook products for recipes
    • Prepare customized food and/or beverage items for customer
    • Organize equipment, including the merchandising of station
    • Keep station clean, neat and organized, practicing safe and sanitary preparation and service techniques
    • Keep accurate production records and adhere to health and safety practices

Position may include operating:

    • Induction cooking equipment
    • Coffee and cappuccino machines

Customer Service

    • Follow the “WEST” model for customer service (welcome, engage, smile and thank you) while taking orders and requests
    • Interact with customers at station and exceed their service expectations

Policies and Procedures

    • Follow and adhere to all food services policies and procedures, including, but not limited to:
      • FIFO and Day Dot practices
      • Food temperature checks
      • Quality checking (i.e. expiration dates)
    • Adhere to all government/University policies and legislation, including but not limited to:
      • Food Safety and Sanitation
      • Occupational Health and Safety
      • Workers Compensation
      • Employment Standards
      • Human Rights & Labour Law and Harassment
    • Position may include maintaining Franchise standards (Starbucks, Subway, Tim Hortons, et.)
Qualifications :
  • Excellent customer service skills
  • Exceptional communication skills
  • High attention to detail
  • Team orientated
  • Continuously striving for improvement
  • Previous experience in a food service operation is beneficial
  • Knowledge of industrial cooking equipment or coffee equipment is preferred
  • Ability to lift 10 – 30 pounds
Salary : $15.99
Please Note :

Please submit a cover letter and resume.

Wilfrid Laurier University endeavors to fill positions with qualified candidates who have a combination of education, experience, skills and abilities to successfully perform the duties of the position while demonstrating Laurier’s Employee Success Factors.

Diversity and creating a culture of inclusion is a key pillar of Wilfrid Laurier University’s Strategic Academic Plan and is one of Laurier’s core values. Laurier is committed to increasing the diversity of faculty and staff and welcomes applications from candidates who identify as Indigenous, racialized, having disabilities, and from persons of any sexual identities and gender identities. Indigenous candidates who would like to learn more about equity and inclusive programing at Laurier are welcomed to contact the Office of Indigenous Initiatives at Candidates from other equity seeking groups who would like to learn more about equity and inclusive programing at Laurier are welcomed to contact Equity and Accessibility at We have strived to make our application process accessible however if you require any assistance applying for a position or would like this job posting in an alternative format, please contact Human Resources at 519-884-1970 ext.2007 or


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