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Instructional Design Specialist – Online Learning

Job Information
Author ahnationtalk
Date March 7, 2019
Deadline Open
Type Full Time
Company Wilfrid Laurier University
Location Waterloo, ON
Category Education / Teaching - K-12 and other training
Client Wilfrid Laurier University
Contact Information
Apply Now!

Posting ID : 10215
Apply By : 3/13/2019
Position Title : Instructional Design Specialist – Online Learning
Department : Online Learning – Teaching and Learning
Job Type : Full-time, Limited Term
Campus : Waterloo
Reports To : Manager, Instructional Design
Position Summary : Wilfrid Laurier University is a leading multi-campus, university known for

academic excellence and a culture that inspires lives of leadership and purpose. Laurier has a distinct commitment to teaching, research, experiential learning, sustainability and scholarship, which combine to address critical challenges in society, business, the economy and the environment – globally and in the communities we serve. At Laurier’s heart is its strong student focus, which results in exceptional levels of student satisfaction and a deep sense of community that lives on through the university’s highly engaged alumni.

Laurier takes pride in building meaningful relationships with colleagues and students. The Laurier community supports one another, encourages collaboration and teamwork and respects work/life balance, all while recognizing the importance of a challenging, rewarding and inspiring career. Laurier has more than 19,000 students and 2,100 faculty and staff across campuses in Waterloo and Brantford, as well as locations in Kitchener and Toronto.

Diversity is one of Laurier’s core values. The university is committed to providing an inclusive workplace and employing a workforce that is reflective of local and national demographics. Our locations are situated on the traditional territories of the Neutral, Anishnawbe, and Haudenosaunee peoples. We recognize the unique heritages of Indigenous peoples and support their intentions to preserve and express their distinctive Indigenous cultures, histories, and knowledge through academic programming and co-curricular activities. Laurier’s Centre for Indigegogy is one example of how Laurier honours Indigenous knowledge.

We currently have an opportunity to join the Laurier community as an Instructional Design Specialist – Online Learning.

Teaching and Learning supports the teaching and learning goals of Laurier and its broader communities, through experiential learning, scholarly pedagogical approaches, innovations and enhanced access to educational opportunities, creative interventions in online and continuing education, retention initiatives, and other student support activities in an integrated and holistic way. Online Learning, specifically, is responsible for the administration and management of over 150 online learning course offerings with approximately 23,000 student course registrations annually, a number which is growing steadily.

Reporting to the Manager of Instructional Design (ID) and working collaboratively with the centre and institutional colleagues, the incumbent will apply their talent for instructional design and project management, their knowledge of educational/instructional design theory and technology, along with their strong communication and self-management skills toward developing online learning credit courses. The instructional design specialist will also (1) provide curriculum/instructional design expertise and support to individuals and departments; (2) make recommendations to enhance and ensure quality standards in online learning courses, processes, and procedures; (3) prepare online and print resources; (4) engage in and support educational research; and (5) stay abreast of the educational literature and trends in higher education, especially as they relate to online learning and open educational resources and technologies. This position has a university-wide mandate and is based at the Waterloo Campus.  The incumbent provides subject matter expertise to all campuses, requiring regular interpersonal interactions and collaboration with departments at the Waterloo Campus, the Brantford Campus, the Toronto office and external partners. Special attention is given to ensure equitable service delivery across all locations. The regular hours of work for this position are Monday – Friday, 8:30am – 4:30pm.

Accountabilities :
  • Apply instructional design theory/principles, evidenced-based
  • pedagogy, quality standards (e.g., online best practices) as well as AODA and copyright considerations to all online course developments
  • Advise (e.g., consultations, meetings) faculty, academic staff, and departments on teaching, learning, curriculum related matters
  • Support (e.g., leadership, consultative, collaborator roles) curricular and other initiatives championed by Teaching and Learning
  • Research, design, and develop customized training and instructional materials in multiple modalities (e.g., handbooks, online modules, templates, Ped and Tech Notes/Briefs) for individual course developments and the broader Laurier community
  • Evaluate online course proposals from a financial (e.g., return on investment, licenses), pedagogical (e.g., instructional soundness), and technological (e.g., application of technologies) standpoint, and decide, in collaboration with Teaching and Learning team members, whether to pursue the development with or without modifications
  • Analyse survey feedback from students (using pre-approved learner questionnaire) for all new or fully redevelopment online courses in the their first offering, and recommend and oversee course adjustments
  • Work autonomously to efficiently manage multiple course development projects in various states of completion within tightly-contracted schedules that are negotiated with the development team (e.g., monitor progress, completion times, quality of deliverables, workflows and resources of CTIE team members)
  • Research, design, deliver, and/or facilitate professional development opportunities for online learning faculty (e.g., workshops, online modules, consultations)
  • Mediate and problem solve tensions and/or conflicts that arise in the course development process between faculty advisors, developers, and administrators toward meeting project goals and course deliverables within contracted timelines
  • Employ tact, resilience, political and professional sensitivity appropriate to the context/setting
  • Broker relationships, opportunities, and initiatives between and across individuals, departments, campuses, institutions, and professional associations
  • Engage in strategic planning for the Centre for Online Learning in consultation with the ID Manager, the AD: eLearning and Director of Teaching, Learning and Development
  • Make recommendations and develop support materials to enhance and improve the efficiency of the online learning development process (e.g., survey tools, applications, development contract, templates)
  • Represent Teaching and Learning on committees and collaborative initiatives internal/external to Laurier
  • Provide working instruction to one or more students on a regular basis in support of development projects
Qualifications :
  • Graduate degree in education, instructional design, or a related field
  • Minimum of four years of progressive work experience (e.g., instructional designer, educational developer)
  • Current knowledge of the educational literature, including online learning, instructional design (e.g., theories, models, best practices), and student learning
  • Demonstrated knowledge and understanding of educational technologies and software applications (e.g., learning/course management systems, Adobe products, lecture capture, editing software) and their pedagogical appropriateness for teaching, learning, and online course delivery
  • Ability to work independently and collaboratively within a team or project setting
  • Superior organizational, self/time-management, project management, communication (written and oral), and interpersonal skills
  • A client-oriented, evidence-based, research informed, outcomes-centred approach to practice
  • Proven ability to problem solve, mediate situations/people, and facilitate collaborative processes
  • Demonstrated knowledge, skill, and experience with curriculum/instructional design, teaching, facilitation, consultation, and resource development, preferably in a higher education setting
  • Proficiency with Microsoft Office products
  • Willingness to work outside of regular daytime hours and at Laurier’s multiple campuses, as required
  • Ability to travel between both the Waterloo and Brantford campuses
  • Some lifting may be required in association with centre programming and event delivery
Grade : WLUSA-09
Salary : $36.24 – $42.62
Salary Notes : This is a full-time, limited term position until August 15, 2020.
Please Note : This position is represented by the WLU Staff Association bargaining unit.

Please submit a cover letter and resume.

Wilfrid Laurier University endeavors to fill positions with qualified candidates who have a combination of education, experience, skills and abilities to successfully perform the duties of the position while demonstrating Laurier’s Employee Success Factors. 

Diversity and creating a culture of inclusion is a key pillar of Wilfrid Laurier University’s Strategic Academic Plan and is one of Laurier’s core values. Laurier is committed to increasing the diversity of faculty and staff and welcomes applications from candidates who identify as Indigenous, racialized, having disabilities, and from persons of any sexual identities and gender identities. Indigenous candidates who would like to learn more about equity and inclusive programing at Laurier are welcomed to contact the Office of Indigenous Initiatives at Candidates from other equity seeking groups who would like to learn more about equity and inclusive programing at Laurier are welcomed to contact Employment Equity and Accessibility at We have strived to make our application process accessible however if you require any assistance applying for a position or would like this job posting in an alternative format, please contact Human Resources at 519-884-1970 ext.2007 or


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