Wilfrid Laurier University is a leading multi-campus, university known for academic excellence and a culture that inspires lives of leadership and purpose. Laurier has a distinct commitment to teaching, research, experiential learning, sustainability and scholarship, which combine to address critical challenges in society, business, the economy and the environment – globally and in the communities we serve. At Laurier’s heart is its strong student focus, which results in exceptional levels of student satisfaction and a deep sense of community that lives on through the university’s highly engaged alumni.
Laurier takes pride in building meaningful relationships with colleagues and students. The Laurier community supports one another, encourages collaboration and teamwork and respects work/life balance, all while recognizing the importance of a challenging, rewarding and inspiring career. Laurier has more than 19,000 students and 2,100 faculty and staff across campuses in Waterloo and Brantford, as well as locations in Kitchener and Toronto.
Diversity is one of Laurier’s core values. The university is committed to providing an inclusive workplace and employing a workforce that is reflective of local and national demographics. Our locations are situated on the traditional territories of the Neutral, Anishnawbe, and Haudenosaunee peoples. We recognize the unique heritages of Indigenous peoples and support their intentions to preserve and express their distinctive Indigenous cultures, histories, and knowledge through academic programming and co-curricular activities. Laurier’s Centre for Indigegogy is one example of how Laurier honours Indigenous knowledge.
We currently have an opportunity to join the Laurier community as a Manager, Recreation and Wellness.
Reporting to the Director of Athletics and Recreation, the Manager of Recreation and Wellness is accountable for general management of the day to day operations of the recreation and wellness programs and services provided, including the staffing, marketing, risk management, financial tracking and delivery of programs. The incumbent is responsible for the program operation of University Stadium, Laurier Athletic Complex and Alumni Field, Laurier Waterloo and provides the highest service standards to the members, faculty, staff, guests, and/or spectators.
The Manager Recreation and Wellness develops and implements annual plans and objectives to ensure successful recreation and wellness programs that support the mission, and enhance the image and reputation of Wilfrid Laurier University. The incumbent is responsible to manage all aspects of the recreation and recreational club programs including but not limited to annual planning, day-to-day management, financial management, coaching staff, student staff, program delivery and program evaluation.
As a leadership role in the Department of Athletics and Recreation, the Manager of Recreation and Wellness must provide programs and services, which meet its mission, goals and values. The success of the recreation and wellness operations will rest with the incumbent’s ability to manage in a unionized environment, as well as mentor student leaders and proactively respond to internal and external customers using and attending Laurier’s recreation programs. The regular hours of work for this position are Monday – Friday, 8:30am – 4:30pm.
The incumbent will be responsible for the hiring, performance evaluations and supervision of the following staff: Coordinator of Intramurals and Instructional programs, Coordinator of Aquatics, Camps and Clubs, Coordinator Intramurals and Clubs (new 2019-20), 20 senior student staff and 300 part-time student staff.
Work with full-time Coordinators in order to determine appropriate payroll materials for part-time staff.
Provide assistance on critical and sensitive issues.
Within University and department policies and procedures, and where applicable, establish job descriptions, employment agreements for staff (full-time and student staff), schedule meetings to discuss performance on a regular basis, provide feedback and identify professional development opportunities.
Establishes policies, procedures, and standards for the staff operation and programs.
Direct coordination of the recreation program consisting of intramurals, group exercise, instructional programs, personal training as well as camp and club programs.
Recreation programming includes group fitness, special interest, fitness certifications, Martial arts, instructional sports, dance, personal training, climbing wall, intramural sports, casual recreation, aquatics, mind-body fitness, wellness initiatives, clubs and summer multi-sport camps.
Accountable for maintaining the standard of excellence in customer service within all recreation and program operations. Manages the successful implementation of all recreation/wellness events facilitated by the department.
Regular planning for program operations and services with the unit Coordinators. This planning in done in the context of current trends, resources, potential partners, and needs of customers.
Responsibility for communicating with stakeholders to determine current needs. This includes implementing an evaluation process at the end of each semester for all customers. This evaluation measures customer satisfaction of programming, instructors, and facilities.
Develop annual and long-term departmental requirements, setting annual team performance objectives, developing mechanisms for planning, implementation and evaluation of programs and services, creating a reporting framework to monitor and provide feedback on program progress and financial tracking.
Ensure registration of all programs and memberships is appropriately conducted and streamlined.
Ensures the standards of customer service excellence are being met and that a superior level of service is provided to both internal (inter-department units and campus community clients) and external clients (students, faculty, staff, and the general public) by Recreation and Wellness.
Ensures that all program operations are performed safely and in adherence to required codes, rules, policies, regulations, and legislation.
Maintain and upgrade technical knowledge that affects operations.
Responsible for oversight and regular monitoring of the Recreation and Wellness department annual budget.
Responsible for generating a return on expenses to recover costs and therefore must be strategic and focused on the financial management of all new and existing programming.
Create annual budget requests for general Recreation/Intramurals/Clubs Budget accounts.
Submit annual final requests for the Recreation and Wellness unit to the Director of Athletics and Recreation for approval.
Accountable for final budget submissions and ensuring that approved budget targets are achieved.
Provide regular oversight and coaching to coordinators on budget management.
Make decisions about budget expenditures and spending based on the budget and have signing authority on all expenses. Note: The Director must sign all contracts for suppliers.
Bachelor’s degree in preferred Kinesiology, Leadership or Education
Experience with budget management and objective setting and planning
Five years’ experience operating and programming athletic facilities and assets
Five years’ experience leading a variety of recreation and fitness programs
Proven organizational, leadership and management skills
Ability to work with confidential material
Ability to manage and motivate staff to accomplish program goals
Excellent oral and written skills
Certification in fitness instruction, personal training or officiating with nationally recognized organization, an asset
Knowledge of the university environment, an asset
$73,993 – $92,491
Salary Notes :
This is a full-time, continuing position.
Please Note :
Please submit a cover letter and resume.
Wilfrid Laurier University endeavors to fill positions with qualified candidates who have a combination of education, experience, skills and abilities to successfully perform the duties of the position while demonstrating Laurier’s Employee Success Factors.
Diversity and creating a culture of inclusion is a key pillar of Wilfrid Laurier University’s Strategic Academic Plan and is one of Laurier’s core values. Laurier is committed to increasing the diversity of faculty and staff and welcomes applications from candidates who identify as Indigenous, racialized, having disabilities, and from persons of any sexual identities and gender identities. Indigenous candidates who would like to learn more about equity and inclusive programing at Laurier are welcomed to contact the Office of Indigenous Initiatives at email@example.com. Candidates from other equity seeking groups who would like to learn more about equity and inclusive programing at Laurier are welcomed to contact Employment Equity and Accessibility at firstname.lastname@example.org. We have strived to make our application process accessible however if you require any assistance applying for a position or would like this job posting in an alternative format, please contact Human Resources at 519-884-1970 ext.2007 or email@example.com.
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