Residence Life Area Coordinator

Job Information
Author pmnationtalk
Date June 20, 2019
Type Full Time
Company Wilfrid Laurier University
Location Waterloo, ON
Category Coordinator
Client Wilfrid Laurier University
Contact Information
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Residence Life Area Coordinator

Posting ID : 11015
Apply By : 7/2/2019
Position Title : Residence Life Area Coordinator
Department : Residence Life
Job Type : Full-time, Limited Term
Campus : Waterloo
Reports To : Residence Life Manager
Position Summary :

Wilfrid Laurier University is a leading multi-campus, university known for academic excellence and a culture that inspires lives of leadership and purpose. Laurier has a distinct commitment to teaching, research, experiential learning, sustainability and scholarship, which combine to address critical challenges in society, business, the economy and the environment – globally and in the communities we serve. At Laurier’s heart is its strong student focus, which results in exceptional levels of student satisfaction and a deep sense of community that lives on through the university’s highly engaged alumni.

Laurier takes pride in building meaningful relationships with colleagues and students. The Laurier community supports one another, encourages collaboration and teamwork and respects work/life balance, all while recognizing the importance of a challenging, rewarding and inspiring career. Laurier has more than 19,000 students and 2,100 faculty and staff across campuses in Waterloo and Brantford, as well as locations in Kitchener and Toronto.

Diversity is one of Laurier’s core values. The university is committed to providing an inclusive workplace and employing a workforce that is reflective of local and national demographics. Our locations are situated on the traditional territories of the Neutral, Anishnawbe, and Haudenosaunee peoples. We recognize the unique heritages of Indigenous peoples and support their intentions to preserve and express their distinctive Indigenous cultures, histories, and knowledge through academic programming and co-curricular activities. Laurier’s Centre for Indigegogy is one example of how Laurier honours Indigenous knowledge.

We currently have an opportunity to join the Laurier community as a Residence Life Coordinator.
Residence Life at Laurier

Wilfrid Laurier University (WLU) is committed to creating safe, supportive living and learning environments that promote healthy student transition and academic success. The Department of Residence is comprised of four functional units; administration, facilities, residence education, and residence life. The Residence Life unit is committed to engaging students as valued members of the Laurier community, and is focused on creating opportunities for students to positively contribute to their own growth. Residence Life at Laurier has always been characterized by mutual respect, and works diligently to promote healthy and caring communities.

Reporting to one of three Residence Life Managers (RLMs), the Residence Life Coordinator (RLAC) is responsible for the day-to-day operational supervision of assigned residence buildings at Wilfrid Laurier University. RLACs are expected to enhance the living and learning environment of Laurier residence buildings by prioritizing staff and student development, resident outreach, community building, attention to facilities, and administrative organization. RLACs are engaged members of the Residence Life Management Team that are collectively responsible for Residence Life Don selection and supervision, as well the development and implementation of Don training.  RLACs are also responsible for lower level student conduct adjudication, enforcing residence policy, and supporting student leadership development.  Successful professionals in the RLAC role approach the position as a lifestyle, regularly interacting with students and staff. The RLAC position is a full-time, live-in staff member who works to maintain Laurier’s standards of community living, and provides opportunities for students to be active participants in safe residence communities that support individual growth and development.

The RLAC assumes primary responsibility and direct supervision of Residence Life Dons, helping to assist Dons in enhancing the skills necessary to succeed in their role. In partnership with the Residence Education unit, RLACs are responsible for the comprehension, promotion and delivery of a residential curriculum for the residence population. In order to maintain safety and security as a high priority on behalf of Residence Life at Laurier, the RLAC will also participate in an after-hours shift rotation. The RLAC is expected to triage and manage low to intermediate level emergent situations, applying conflict resolution skills and counselling techniques when necessary. When appropriate, the RLAC will direct higher-impact situations to the RLM on-call.

Accountabilities : Staff Supervision and Development


  • Facilitate move-in and move-out processes for Residence Life Dons, and support the management of Laurier’s first year move-in and orientation process
  • Execute the selection and evaluation of Department of Residence student staff in partnership with the Residence Education unit
  • Assist with the development and delivery of on-going training programs for Department of Residence student Staff including: summer training modules, summer training institute, August Student Staff Training, monthly in-service training and weekly training during staff meetings
  • Conduct weekly staff meetings and one-on-one meetings with Residence Life Dons

Administrative Duties


  • Be responsive to administrative requests made by staff in the Department of Residence in a timely manner
  • Monitor the Residence Documentation System, manage lower level conduct, and deliver appropriate residence sanctions as defined by Residence Life’s Standard Operating Procedures
  • Manage and supervise all expenditures of residence building community fund accounts
  • Assume responsibility of portfolios as assigned by Residence Life Managers and the Associate Director of Residence Life
  • Guide Residence Life Dons in the implementation of departmental and institutional policies and procedures
  • Manage timely submission of all documentation by Residence Life Dons, including: employment contracts, community documentation, and entries in the Residence Documentation System
  • Report, track and follow up on facilities issues in residence

Student and Community Development


  • Interact with a diverse residence population, providing students with the support necessary for healthy personal and community growth
  • Maintain high visibility within residence communities as part of a live-in position
  • Support, advise and provide appropriate referrals for residents in need of professional services to address wellness needs
  • Promote and engage in programming, events and workshops developed by Department of Residence staff on an ongoing basis
  • Liaise with professional staff at WLU on behalf of residents and Dons
  • Develop and implement new programs and services that improve the quality of life in residence, as agreed to by Residence Life Managers
  • Participate in departmental committees and task forces
  • Maintain regular office hours Monday through Friday in the Residence Life Office 

After-hour shift Responsibilities


  • Participate in an after-hour shift rotation: Monday –Thursday, or weekends ( Friday – Monday), as assigned by the RLM
  • Each RLAC assumes after-hour responsibilities beginning in Orientation Week and concluding at the end of the winter term exam period (September – end of April). There are no after-hours shift responsibilities from May until the end of August
  • Each RLAC will assume after-hour responsibilities for the duration of Orientation Week, and will then participate in a rotating schedule. Other peak weekends will be supported by all of the RLAC team. (EG, Halloween, St. Patrick’s Day)
  • After-hour responsibilities are intended to provide ongoing support to student staff working in residence buildings
  • While on-shift, RLACS will respond to residence situations as identified by Residence Life Dons, and triage accordingly based on the severity of the situation

Qualifications : Conditions of Employment


  • Completed bachelor degree plus one (1) year of experience in Residence Life at the student staff and/or professional level
  • Proven ability to work in a continuously changing organization
  • Highly motivated and proven leadership ability
  • Experience developing residence communities focused on student success and learning.
  • Working knowledge of team building and student staff supervision in a residence environment
  • Ability to deliver training programs
  • Demonstrated creativity, initiative, and an ability to complete tasks
  • Ability to interact and communicate with all levels of the university community
  • Demonstrated ability to make ethical and moral decisions
  • Possess the ability to interact effectively with a large number of students
Grade : WLUSA-07
Salary : $31.30 – $36.82
Salary Notes : This is a full-time, limited term position with an anticipated start date of July 15th, 2019 until April 30, 2022.

This position is eligible for educational equivalencies:

Please Note : This position is represented by the WLU Staff Association bargaining unit.

Please submit a cover letter and resume.

Wilfrid Laurier University endeavors to fill positions with qualified candidates who have a combination of education, experience, skills and abilities to successfully perform the duties of the position while demonstrating Laurier’s Employee Success Factors. 

Diversity and creating a culture of inclusion is a key pillar of Wilfrid Laurier University’s Strategic Academic Plan and is one of Laurier’s core values. Laurier is committed to increasing the diversity of faculty and staff and welcomes applications from candidates who identify as Indigenous, racialized, having disabilities, and from persons of any sexual identities and gender identities. Indigenous candidates who would like to learn more about equity and inclusive programing at Laurier are welcomed to contact the Office of Indigenous Initiatives at Candidates from other equity seeking groups who would like to learn more about equity and inclusive programing at Laurier are welcomed to contact Employment Equity and Accessibility at We have strived to make our application process accessible however if you require any assistance applying for a position or would like this job posting in an alternative format, please contact Human Resources at 519-884-1970 ext.2007 or







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