Restaurant Supervisor – Swiss Chalet

Job Information
Date January 19, 2018
Type Full Time
Company Swiss Chalet
Salary 15 - Per Hour
Location Mississauga, ON
Category Retail / Food / Hosp
Contact Information

Title: Restaurant Supervisor

Name of Restaurant: Swiss Chalet

Location: 6970 Financial Dr., Mississauga, ON L5N 8E8, Canada

Job details

  • Salary: $15.00 / Hour for 40 Hours/Week Bonus as per company policy.
  • Number of positions: 2
  • Targeted employment groups: Students, Youth, Visible minorities, Indigenous people, Newcomers to Canada
  • Terms of employment: Permanent, Full time
  • Start date: As soon as possible
  • Employment conditions: Overtime, Morning, Day, Evening, Shift, Weekend, Night
  • Employer covers the relocation costs

Job requirements

Languages: English

Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years

Experience: 2 years to less than 3 years

Ability to Supervise: 5-10 people

Security and Safety: Criminal record check

Work Conditions and Physical Capabilities: Fast-paced environment, Work under pressure, Tight deadlines, Standing for extended periods, Walking

Work Location Information: Relocation costs covered by employer, Willing to relocate

Work Site Environment: Odours, Hot

Personal Suitability: Effective interpersonal skills, Team player, Excellent oral communication, Flexibility, Client focus

Additional Skills: Establish methods to meet work schedules, Train staff in job duties, sanitation and safety procedures, Address customers’ complaints or concerns

Specific Skills

  • Supervise and co-ordinate activities of staff who prepare and portion food,
  • Ensure food service and quality control,
  • Maintain records of stock, repairs, sales and wastage,
  • Prepare and submit reports,
  • Prepare food order summaries for chef,
  • Must have knowledge of the establishment’s culinary genres,
  • Supervise and check assembly of trays, Supervise and check delivery of food trolleys
  • Approachable: Establishes immediate credibility with guests and staff – leads all staff by example
  • Demonstrate ability to maintain professional composure at all times, while performing multiple tasks among staff, multiple guests/multiple items/products
  • Excellent organizational and time management skills and the ability to work under pressure
  • Demonstrate knowledge and conversational ability to effortlessly provide exceptional guest experiences
  • Train and correct staff, as required, in order to ensure all staff, operate at a consistent level of performance
  • Outstanding attention to detail – both personal grooming/appearance and in properly ensuring restaurant and staff cleanliness standards are maintained at all times
  • Ability to quickly respond to changing work volume; high -energy level/speed
  • Ability to work all shifts including days/evenings/weekends and holidays
  • Supervise and participate in kitchen and dining area cleaning activities
  • Observe and evaluate workers and work procedures to ensure quality standards and service

Work Setting: Restaurant

Workers Supervised: Food service counter attendants and food preparers, Food and beverage servers, Kitchen and food service helpers.

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