Scrum Master

Job Information
Author ahnationtalk
Date March 5, 2019
Deadline Open
Type Full Time
Company Express Scripts Canada
Location Mississauga, ON
Category Information Technology
Client Express Scripts Canada
Contact Information
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Scrum Master

The Scrum Master is an experienced practitioner in Scrum and other agile methodologies who provides insight and advice concerning delivery practices. The Scrum Master will guide the team on how to use agile methods, and will coach the team on continuous improvement and self-organization. The Scrum Master is the guardian of the team, and acts as a buffer between the team and distracting influences. The Scrum Master collaborates closely with the Product Owner to maintain and prioritize the Product Backlog according to business value, and is responsible for the delivery of project artifacts. The Scrum Master is accountable for removing impediments that affect the ability of the team to deliver the project incrementally while respecting ESC’s processes and deadlines.


Leadership and Execution

  • Facilitates Daily Stand-Ups with the Scrum Team.
  • Collaborates with the Product Owner to prioritize the Product Backlog in order of business value.
  • Develops and maintains a Kanban board, with the assistance of the team, to track work in process.
  • Identifies, manages and resolves Risks, Issues and Blockers.
  • Collaborates with the Product Owner and Scrum Team to develop and maintain the project Story Map, and initial Release Plan by Minimum Viable Product (MVP).
  • Consistently monitors and reports on Scrum Team metrics, using a Cumulative Flow diagram and metrics such as Velocity and Cycle Time.
  • Complies with bank policies and procedures and regulatory body requirements for project delivery and financial rigor.
  • Ensures there is common awareness of the process, work in progress and shared agreements.
  • Compiles and distributes the weekly project status report according to accepted practices and timelines.Coaching and Mentoring
  • Coaches individuals and teams in understanding how to continuously improve and adopt agile practices.
  • Challenges individuals and teams to improve.
  • Facilitates all standard Scrum ceremonies for the team.
  • Accountable for ensuring that all ceremonies deliver value to the team and to the organization.
  • Responsible for creating an energetic, collaborative and motivated team culture where the team can focus on their goals.
  • Breaks down organizational silos and promotes collaboration.
  • Creates an environment of high-trust.


  • Education/Experience
    • University or College Degree
    • 4+ years of experience in business and/or technology projects is required
    • Minimum 1 year of supervisory/managerial experience is considered an asset
  • Professional Certification
    • Recognized Scrum Master certification is highly desirable
  • Specialized Knowledge
    • Demonstrated experience with common Agile practices (Scrum, Kanban, Story Mapping)
    • Demonstrated ability to facilitate the effective application of Kanban, Scrum, Story Mapping, Product Canvassing, Story writing, story splitting, MVP definition and Product Backlog Refinement.


Express Scripts Canada, a registered business name of ESI Canada, an Ontario partnership indirectly controlled by Express Scripts, Inc. (Nasdaq: ESRX), is one of Canada’s leading providers of health benefits management services. From its corporate headquarters in Mississauga, Ontario, just outside Toronto, Express Scripts Canada provides a full range of integrated pharmacy benefit management (PBM) services to insurers, third-party administrators, plan sponsors and the public sector, including health-claims adjudication and processing services, Home Delivery Pharmacy Services, benefit-design consultation, drug-utilization review, formulary management, and medical and drug-data analysis services, to better facilitate the best possible health outcomes at the lowest possible cost.

It will be a condition of employment that the successful candidate receives the Enhanced Reliability Clearance from the Federal Government. The candidate will be required to provide supporting documentation in order to receive Clearance if required.

We offer a competitive salary, along with a positive work environment built on solid corporate values, integrity, mutual respect, collaboration, passion, service and alignment.

We are an equal opportunity employer that promotes a diverse, inclusive and accessible workplace. By embracing diversity, we build a more effective organization that empowers our employees to be the best that they can be.

We are committed to creating a working environment that is barrier-free and we are prepared to provide accommodation for people with disabilities. Thank you for your interest in this position, however only qualified candidates will be contacted for an interview. No telephone calls please.

For more information about Express Scripts Canada, visit its Web site at

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