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Senior Business Analyst – Microsoft Dynamics AX

Job Information
Author pmnationtalk
Date June 14, 2019
Type Full Time
Company Express Scripts Canada
Location Mississauga, ON
Category Business / Management
Client Express Scripts Canada
Contact Information
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Senior Business Analyst – Microsoft Dynamics AX

Express Scripts Canada is actively looking to hire a Senior Business Analyst with a focus in Microsoft Dynamics AX 2012. The successful candidate will analyze the system processes and data in response to business initiatives to help drive higher productivity and streamlined activities and events. The analyst will be responsible for working closely with end users in the various offices across Canada to support and analyzing their business needs. The analyst must be effective at identifying areas of possible change, defining requirements, and working to improve the overall benefit of the Dynamics AX system.


  • Review, map, and analyze business processes and translate them to functional and non-functional requirements.
  • Identify and recommend solutions to meet the operational needs and goals of the business.
  • Design and execute solutions for common challenges such as data import mapping, workflow and dialog processes within the context of the Dynamics AX 2012.
  • Perform daily system monitoring, verifying the integrity and availability of all systems, sub-systems, and processes part of the Dynamics AX ecosystem.
  • Work closely with business partners to realize the full capabilities of Dynamics AX.
  • Master in the importing and updating of datasets within Dynamics AX using the Import feature of Dynamics AX.
  • Ability to leverage a variety of data sources for analytics, including but not limited to BI Reporting Services, Management Reporter and Excel.
  • Assists with Dynamics AX 2012 and related process documentation including workflow processes.
  • Investigate and troubleshoot workflow and data integration issues across all the touch points.
  • Organize and secure dashboards, reports, documents, etc.
  • Create custom reports and dashboards as needed.
  • Working knowledge of XDS security add-on.
  • Compiles data and provides adhoc-reports as needed for management.
  • Work on special projects as needed.


  • Post-secondary degree in Computer Science, Information Systems or equivalent work experience
  • Minimum 7 years of experience working in Information Systems.
  • Experience working with Microsoft Dynamics AX.
  • High level of knowledge in the Finance modules of Dynamics AX
  • Working knowledge of sales, procurement and inventory management modules of Dynamics AX
  • Dynamics AX Microsoft Certification considered an asset.
  • Excellent written & communication skills, including the ability to follow standards and methodology
  • Very strong problem solving with a desire to understand.
  • Strong customer focus, adaptable, flexible and willingness to learn and adapt.
  • Ability to prioritize work load and meet multiple project deadlines.
  • Ability to adapt in a dynamic work environment and make decisions with assistance from senior staff
  • Willingness to work a flexible schedule to accommodate project deadlines.
  • Experience working with software development teams using agile / SCRUM.
  • Ability to obtain a security clearance.

Technical skills required:

  • Minimum Dynamics AX 2012. (Useful to have D365 Operations exposure)
  • Familiar with the Software Development Life Cycle (SDLC) in an agile / SCRUM environment.
  • Strong process orientation (ITIL considered bonus).
  • Experience with ticketing systems.


Express Scripts Canada, a registered business name of ESI Canada, an Ontario partnership indirectly controlled by Express Scripts, Inc. (Nasdaq: ESRX), is one of Canada’s leading providers of health benefits management services. From its corporate headquarters in Mississauga, Ontario, just outside Toronto, Express Scripts Canada provides a full range of integrated pharmacy benefit management (PBM) services to insurers, third-party administrators, plan sponsors and the public sector, including health-claims adjudication and processing services, Home Delivery Pharmacy Services, benefit-design consultation, drug-utilization review, formulary management, and medical and drug-data analysis services, to better facilitate the best possible health outcomes at the lowest possible cost.

It will be a condition of employment that the successful candidate receives the Enhanced Reliability Clearance from the Federal Government. The candidate will be required to provide supporting documentation in order to receive Clearance if required.

We offer a competitive salary, along with a positive work environment built on solid corporate values, integrity, mutual respect, collaboration, passion, service and alignment.

We are an equal opportunity employer that promotes a diverse, inclusive and accessible workplace. By embracing diversity, we build a more effective organization that empowers our employees to be the best that they can be.

We are committed to creating a working environment that is barrier-free and we are prepared to provide accommodation for people with disabilities. Thank you for your interest in this position, however only qualified candidates will be contacted for an interview. No telephone calls please.

For more information about Express Scripts Canada, visit its Web site at


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