Reporting to Manager, Telecom Operations, provide operations, engineering and second level support for maintenance of complex telecommunications networks.
Define telecommunication projects to fulfill architectural roadmap aligned with the company objectives.
Prioritize projects based on risk mitigation, project dependencies, importance to corporation and resource availability.
Establish engineering/operations standards and ensure practices are met in field implementations.
Design and build high availability/fault tolerant/secure data network solutions meeting architectural initiative.
Develop, support and administer management processes to achieve committed service levels and reliability.
Provide technical support to the operations team in troubleshooting and diagnosis of complex networking issues for both IP MPLS and Optical networks.
Interface with other business units to address any potential customer concerns or issues and provide in-depth problem analysis.
Maintain awareness and knowledge of advanced data, optical and security technologies and services.
Evaluate new or revised optical, data and security products, software or hardware, independently or in conjunction with staff from other business units.
Perform proof of concept testing to determine applicability and adaptability of highly complex telecommunication technologies. Evaluate alternatives and make recommendations.
Co-ordinate the activities of all vendors in multi-vendor situations and influence suppliers towards development activities specifically useful to Hydro One Telecom.
Perform capacity management, trend facilities, recommend or take action to improve efficiency, effectiveness, reliability.
Perform network traffic captures and perform analyses to correct faults, optimize equipment and network performance.
Plan, organize, schedule, co-ordinate, track work plans/projects and provide instruction as required. Check work to ensure quality and accuracy.
Execute project management plans to initiate, track, coordinate and implement Telecommunication/Data network and security projects.
Take on-call duties.
Perform other duties as required.
Bachelor’s Degree in Science, Engineering or equivalent work experience.
Requires technical expertise and experience in the areas of IP MPLS networking, Ethernet routing and switching, optical networking (SONET & DWDM), control systems and IT networking including the design, implementation, commissioning, performance analysis and troubleshooting of these technologies and networks.
Requires expertise in communications network protocols and data structures related to diverse telecommunications systems.
Requires experience and knowledge in engineering, design, implementation, security, performance analysis of data and optical networks.
Experience in leading operations/field implementation teams on multi-disciplinary projects.
Experience in diagnoses and troubleshooting of problems within complex telecommunication networks including IP/MPLS, SONET and DWDM Networks.
Experience with Telcordia Granite Inventory and HP OpenView Service Desk
Experience with various software applications such as MS Word, Excel, Project and Visio to produce various technical and performance reports/documents.
Effective listening, verbal and written communication skills.
Strong customer commitment
Commitment to deliver high quality deliverables in time and within budget
Team and individual problem solving and strong analytical skills
Ability to obtain rapport from customers and co-workers
Can work independently or in small team environment
Assumes accountability for decisions made and results
Strong presentation and organizational skills
Vendor specific certifications e.g., CCNP, CCIE
5 to 8 years of experience with networking products including Cisco, Juniper, Ciena etc
If you share our passion for safety, our customer service focus, and are ready to play a lead role in building a bright future, we would love to hear from you!
Thank you for considering this opportunity and we welcome applications from all qualified candidates. If you are being considered for an interview or other assessment one of our Recruitment Consultants will be in touch. Furthermore, if you are being considered for an interview and require special accommodations please let us know. Finally, short-listed candidates will be asked to pass a reliability check (which could include criminal background check, driver’s license abstract, education verification, etc.) prior being offered a job at Hydro One.
Deadline: June 24, 2019
In the event you are experiencing difficulties applying to this job please consult our help page here.
This article comes from NationTalk:
The permalink for this story is: