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Job Information
Author ahnationtalk
Date February 10, 2017
Type Full Time
Company City of Toronto
Salary $124,033.00 - $145,745.60 - Per Hour
Location Toronto, ON
Category Medical / Health
Client City of Toronto
Contact Information
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Job Classification Title ADMINISTRATOR
Job ID # 2264002 X
Division Long-Term Care Homes & Services
Section Program Administration
Job Stream Health
Job Type Permanent, Full-Time
Salary/Rate $124,033.00 – $145,745.60 / Year
Hours of Work (bi-weekly) 70.00
Shift Information Monday to Friday, 35 Hours per Week
Affiliation Non-Union
Number of Positions Open 1
Posting Date 10-Feb-2017
Closing Date 24-Feb-2017

Job Description


  • Please note the posted Salary/Rate (Yearly) reflects the 2016 rates.

Job Summary:

Toronto Long-Term Care Homes & Services believes in the values of Compassion, Accountability, Respect and Excellence. These CARE values are shared by all stakeholders; drive culture, priorities, and provide a framework in which all decisions are based.

As leaders in excellence and groundbreaking services for healthy aging, we are seeking a long-term care home Administrator.

Major Responsibilities:

  • Responsible for the effective operation and administration of a long-term care home in accordance with provincial legislation and provincial, city and divisional policy directions
  • Administers, directs and manages all activities in the home through effective strategic and operational planning, ethical decision-making and innovation
  • Leads effective change management while maintaining a positive and healthy work environment
  • Develops operational plans to achieve the goals and objectives of the home and to guide day to day activities that are aligned with the division’s mission, vision, values and strategic directions
  • Provides leadership in the development of meaningful linkages and partnerships with other organizations and the community, developing communication networks with providers, advocacy groups and the community at large
  • Leads the home’s integrated quality management system, effectively managing quality, risk, ethics, safety and resource utilization, acting on any issues of non-compliance in a timely and comprehensive manner and creating a culture of learning and commitment to continuous improvement among the home’s staff
  • Participates as a leader in the division’s continuous quality improvement processes, prioritizing and recommending improvements in areas related to resident care, environment, information management, human resources, management and community development
  • Provides leadership in the creation of a safety culture within the home and contributes to division-wide safety initiatives
  • Establishes processes to ensure accountability at all levels of the home’s operations
  • Ensures effective communication processes with both internal and external stakeholders, that includes resident unit rounds, family meetings and regular staff meetings
  • Provides strong leadership skills which encourage the participation, commitment and the contributions of staff that results in the provision of high quality resident care and the creation of an innovative environment of excellence
  • Responsible for the protection, control, management and effective utilization of the physical and financial resources of the home, including budget and internal controls
  • Prepares regular reports as required by divisional policy and provides useful, timely, accurate information to the General Manager in order to effectively manage quality, risk and budget, anticipate community issues and new opportunities and make informed decisions
  • Encourages, facilitates and participates in appropriate community outreach and professional activities related to long-term care and the operation of long-term care homes
  • Manages the home in a manner that complies with or exceeds the requirements of the Ministry of Health and Long-Term Care and Ministry of Labour legislative and regulatory requirements and acts on any issues of non-compliance that arise in a timely, effective and comprehensive manner
  • Prepares reports for, supports and attends designated meetings of Advisory Committee on Long-Term Care Homes and Services, Home Advisory Committee, Family Committee, Residents’ Council, Volunteer Committee and other agencies involved with the home’s operation as well as divisional committees as assigned
  • Provides support for the volunteers and student placements from secondary schools, community colleges, and/or universities

Key Qualifications:Your application should describe your qualifications as they relate to:

  1. Masters degree in Health Administration or Social Services or accredited internship and/or recognized courses in long-term care management.
  2. Several years of senior management experience in a long-term care home or similar organization and/or successfully completed a program in long-term care home administration or management or be enrolled in a program in long-term care home administration or management as required by Ontario Regulation 79/10.
  3. Experience in creating, monitoring and maintaining systems to ensure safety and achieving positive outcomes, of a high standard, in clinical care and services in a long-term care home setting.
  4. Experience in assessing, planning, managing, directing and evaluating operational, financial and management systems and physical resources.
  5. Experience providing strategic leadership in operational planning, management of risk, ethical decision-making and innovation.
  6. The ability to promote and foster effective teamwork and establish an environment of excellence.
  7. Effective communication and creative problem-solving skills.
  8. Ability to develop a healthy, safe and positive home environment to live, visit, volunteer and work.
  9. Thorough knowledge of continuous quality improvement to be able to achieve positive outcomes for improved quality of resident care and life.
  10. Thorough knowledge of the Ministry of Health and Long-Term Care compliance program, the Ministry of Labour Safe at Work Ontario program and the Accreditation Canada program, with a demonstrated ability to integrate these processes into an overall quality management program.
  11. Sound knowledge of the community’s changing needs and health status and a demonstrated ability and insight to identify and develop innovative and appropriate responses to those needs.
  12. Knowledge of relevant legislation, regulations, codes and policies, including Long-Term Care Homes Act and Regulation 79/10, Employment Standards Act, Human Rights Act, Occupational Health and Safety Act, WHIMIS, fire safety and building codes, etc.
  13. Ability to demonstrate a high level of Customer Service, Fiscal Accountability, Innovation, Result Orientation and Teamwork.
  14. Proven analytical capability with statistical and other information resources.

Special Information:

If the new Administrator does not successfully complete the program referred to in Key Qualification #2 as outlined above, the City will be required to cease to employ the individual as an Administrator in the timeframe set out in the Long-Term Care Homes Act and Regulation 79/10

As a condition of employment with the Long-Term Care Homes & Services Division, selected candidates will be required to provide a satisfactory Police Reference Check (PRC) with vulnerable sector screening, tuberculosis screening and proof of immunization in accordance with the Long-Term Care Homes Act (O.Reg.79/10)

Please note that all applicants are encouraged to provide a valid email address for communication purposes. Applicants may receive written correspondence regarding this job posting directly to the email address provided on their resume or to the one used to set-up their Candidate Profile if applying on TalentFlow. As an applicant, it is your responsibility to ensure that you check your email regularly.

The City of Toronto is committed to fostering a positive and progressive workforce that is representative of the citizens we serve. We will provide equitable treatment and accommodation to ensure barrier-free employment.  In accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act and the City of Toronto’s Accommodation Policy, a request for accommodation will be accepted as part of the City’s hiring process.

If you are invited to participate in an assessment process, kindly provide your accommodation needs in advance. Please be advised that you may be requested to provide medical/other documentation to Human Resources to ensure that appropriate accommodation is provided to you throughout the hiring process.

If you are an individual with a disability and you need assistance or an accommodation during the application process, please email us at , quoting the job ID # and the job classification title.

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