Claims Trainee

Claims Trainee

Job Information
Author pmnationtalk
Date May 5, 2022
Deadline Open
Type Full Time
Company Zurich Canada
Location Toronto, ON
Category Miscellaneous
Client Zurich Canada
Contact Information
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Claims Trainee


Job Summary

Zurich is currently hiring for our Claims Training Program in our Toronto office.

Zurich’s Claims Training Program is an entry level opportunity for individuals with the drive to become successful members of our claims team. This is an exciting opportunity to begin a career in Commercial Insurance! You will learn all aspects of handling claims by following Zurich’s best practices.

Our 2022 program will start in June 2022. Training will include onboarding within the local office supplemented with classroom training and on-the-job development during the duration of the program. Your classroom training will provide the technical tools needed in the role. You will also learn how to apply your knowledge to ensure you understand how we “deliver when it matters most.” You will progressively build your skills as you are introduced to more complex Claims, case studies and skill-building exercises that help you understand how to work both internally and with our customers.

We offer opportunities across multiple business areas, including :

General Liability
Auto Liability

This position will be closely supervised and work within narrowly defined limits of authority providing a high level of customer service to our insureds and claimants. After an initial period of training, this position will handle low complexity claims. Participants go through a structured 18-month training program that gives them the technical and real-life perspective to understand the “Zurich Way of Claims.”

We select team players who are strategic thinkers, creative and confident risk-takers to participate in the program.

Here is what you can expect as a colleague of the Claims organization at Zurich Canada:

Be part of an internal career path and engage in active and continuous conversations with leadership to develop a plan that enables your growth into a knowledgeable professional in claims handling

Learn technical claims excellence and industry best practices from experienced managers, leaders and other claims professionals in order to have long term opportunity and development across the Claims organization

Interact with colleagues from diverse experience and backgrounds in a team environment

Develop partnerships across organizational levels and functions

Invest in your career development with support for additional insurance designations and coursework

Job Qualifications

• Bachelors Degree and No prior experience required in the Customer Service area
• High School Diploma or Equivalent and 2 or more years of experience in the Customer Service area
• Must obtain and retain required Adjuster license
• Be legally eligible to work in Canada

Preferred Qualifications:

Cumulative GPA of 3.0 or higher on a 4.0 scale
Leadership and involvement in extracurricular activities and on campus organizations and/or community, public service or similar activities
Corporate internship experience or corporate work experience
Strong interpersonal and communication skills
Time management skills
Microsoft Office skills
High learning agility
Analytical aptitude
Willingness to embrace the Zurich Basics of Integrity, Sustainability, Customer centricity, Excellence, and Teamwork

A future with Zurich

Now is the time to move forward and make a difference. At Zurich, we want you to share your unique perspectives, experiences and ideas so we can grow and drive sustainable change together. As part of a leading global organization, Zurich North America has over 148 years of experience managing risk and supporting resilience. We are a leading provider of commercial property-casualty insurance solutions and a wide range of risk management products and services for businesses and individuals. Today, we serve more than 25 industries, from agriculture to technology and insure 90% of the Fortune 500®. Our growth strategy is not limited to our business. As an employer, Zurich strives to provide ongoing career development opportunities and foster an environment where voices are diverse, behaviors are inclusive, actions drive equity, and our people feel a sense of belonging. Be a part of the next evolution of the insurance industry. Join us in building a brighter future for our people, our customers and the communities we serve.

As a global company, Zurich recognizes the diversity of our workforce as an asset. We recruit talented people from a variety of backgrounds with unique perspectives that are truly welcome here. Taken together, diversity and inclusion bring us closer to our common goal: exceeding our customers’ expectations. Zurich is committed to providing a diverse, inclusive and barrier-free environment resulting in an accessible organization for employees, customers, and other parties who interact with, or on behalf of, Zurich. We strive to achieve a workplace free of discrimination of all forms, including discrimination on the basis of physical or mental disability, or medical condition. If you are interested in a job opportunity, please advise if you require an accommodation, so we can work with you to provide a more accessible process.

Zurich does not accept unsolicited resumes from search firms or employment agencies. Any unsolicited resume will become the property of Zurich Canadian Holdings Limited. If you are a preferred vendor, please use our Recruiting Agency Portal for resume submission.

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