Community Services Coordinator

Community Services Coordinator

Job Information
Author alnationtalk
Date August 22, 2022
Deadline Open
Type Full Time
Company Canadian Red Cross
Salary $42,048 - $52,560 - Annual
Location Moosonee, ON
Category Coordinator
Client Canadian Red Cross
Contact Information
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Title: Community Services Coordinator
Location: Moosonee, ON
Employment status: Permanent full-time (35 hours per week)
Salary band: $42,048 – $52,560 /year

The Canadian Red Cross (CRC), an iconic brand and one of the most inspirational not-for-profit organizations on this planet, is seeking a Community Services Coordinator within the Community Health & Wellness Department in Moosonee, ON.

You have a passion for helping others, and want to work with other dedicated individuals? By applying, you are taking a big first step to be part of an exciting organization.

At the Canadian Red Cross, we are guided by our fundamental principles of humanity, impartiality, neutrality, independence, voluntary service, unity, and universality. We help people and communities in Canada and around the world in times of need and support them in strengthening their resilience.

Starting with the hiring process, we are committed to having an accessible, diverse, inclusive, and barrier-free work environment where everyone can reach their full potential. We encourage all qualified persons to apply, particularly Indigenous Peoples, persons with disabilities, racialized people, and people with diverse gender identities and sexual orientations, and others who share our values and contribute to fostering an inclusive and diverse workplace.

We are looking for a Community Services Coordinator to work with the Senior Manager of Community Health & Wellness in the Moosonee geography. The incumbent will be responsible for coordinating daily activities of the Transportation program and the Gathering Centre program while providing quality customer service to clients through effective recruitment, training and supervision of volunteers.

In this role, you will:

  • Schedule and conduct client assessments and update and maintain client assessment packages
  • Ensure the establishment of an effective plan of service/care that includes the client and caregiver in care and service planning
  • Respond to client inquiries while providing excellent customer service
  • Recruit, train and retain Transportation and Gathering Centre program volunteers
  • Liaise with community agencies/organizations to foster mutual understanding, coordination and create partnerships in support of related services and initiatives
  • Support administrative management of the Transportation and Gathering Centre programs
  • Follow all policies and procedures as required to contribute to a healthy and safe working environment
  • Perform other duties, as required

What we are looking for:

  • Two years experience in customer service or program coordination/development, preferably within the healthcare sector; with a diploma in Social Services or Gerontology. An equivalent combination of education and experience will be considered.
  • Experience and/or knowledge related to Indigenous communities is a strong asset.
  • Strong written and verbal communication in English is required; working knowledge of Cree is a strong asset.
  • Experience working with volunteers is an asset.
  • Ability to solve complex problems and adapt to changing circumstances in a fast-paced environment.
  • Sound knowledge of various computer programs such as MS Office (Outlook, Word, Excel, PowerPoint)
  • Experience with CIMS, RAI instruments or other data management software is an asset
  • Strong communication, presentation, and customer service skills

Working Conditions

  • This position is based out of the Moosonee office location that is clean and comfortable, although in a remote area.
  • The incumbent must have the ability to travel throughout the Moosonee community and Northeast
  • Region and must have access to reliable transportation.
  • This position requires a successful Canadian criminal record check, reference check, local
  • Vulnerable Sector Check, valid provincial driver’s licence, satisfactory three-year Driver’s Abstract, and First Aid certification (training will be provided).
  • Eligibility to work in Canada: At this time, we welcome applications from candidates eligible to work in Canada. If you are not a citizen or permanent resident of Canada, we encourage you to carefully review your visa to find out whether you are eligible to work in the job you are considering applying for. Refer to our FAQ for more information.
  • Full vaccination against COVID-19 is mandatory for this position and operation (the CRC will however adhere to its duty to accommodate those who are unable to be fully vaccinated for a reason related to a human right protected ground)

If you require accommodation measures during any phase of the hiring process, please notify us as soon as possible. All information received in relation to accommodation requests will be kept confidential.

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