Director of Long-Term Care Homes
The City of Toronto’s Seniors Services and Long-Term Care Homes Division believes in the values of Compassion, Accountability, Respect and Excellence (CARE). These CARE values are shared by all stakeholders, drive culture and priorities, and provide a framework in which all decisions are based. As a best practice leader with proven experience as an administrator in a long-term care home, you welcome the opportunity to drive excellence in care, services and resource utilization, in this operations-focused senior role.
Reporting to the General Manager of the Division, you’ll direct the operational planning, implementation and service delivery for the City’s directly operated long-term care homes, to ensure the effective provision of resident care and services, and the efficient utilization and control of human, physical, informational and financial resources, in accordance with provincial legislation, City by-laws and policies, and the Division’s strategic goals and operating objectives.
As Director of Long-Term Care Homes, you’ll develop, design and implement functional policies and programs that make major changes in overall business performance based on long-term needs, Council directions and provincial legislation, and contribute to the continuous improvement of divisional performance through analysis and the development and implementation of sound management practices and procedures. An effective decision-maker with a demonstrated track record of innovation and results-oriented leadership, you’ll provide administrators and program management staff with the direction, guidance, processes and tools they need to increase efficiencies and improve the effectiveness of services provided by this Section.
Assuming typical managerial accountabilities, you’ll lead and motivate a diverse workforce, resolving controversial labour relations issues, ensuring effective teamwork, ensuring high standards of work quality and organizational performance, and encouraging continuous learning and innovation. Your ability to effectively manage financial and human resources will also prove invaluable as you develop, recommend and administer the Section’s annual budget, and ensure that expenditures are controlled and maintained within approved budget limitations.
Highly skilled in interpersonal, public, labour and human relations, and able to build and maintain effective relationships with all stakeholders, you’re well equipped to lead the development of meaningful linkages and partnerships with other health care organizations, community and cultural partners, government bodies, schools and places of higher learning, professional organizations, media and service clubs. Ultimately, you’ll champion healthy aging by developing, designing and supporting the implementation of sound policies and innovative programs, ensure the effective management of quality improvement and risk management processes, acting in a timely manner on any issues of non-compliance, and creating a culture of learning and commitment to continuous improvement.
Who is our ideal candidate?
You’re a knowledgeable, experienced and credible professional, able to provide expertise and advice to, and respond to enquiries from, senior officials and elected representatives from the City, and officials from the Local Health Integration Networks and the Ministry of Health and Long-Term Care. Both strategically and analytically minded and results-oriented, you’re prepared to identify areas of strength and risk, as well as opportunities for improvement, and support the creation and sustainability of positive environments in the Homes, partnering in education and research, and improved resident and client outcomes.
As a leader focused on championing a culture of equity, diversity, and respectful workplaces, you’ll support Toronto Public Service Values and promote the best interests of the City of Toronto.
Among the other strengths you bring to the role of Director of Long-Term Care Homes will be the following key qualifications:
- Extensive experience as an administrator, including policy and program development, with a major public or private sector organization in a long-term care home, or a continuing care/rehabilitation facility.
- Considerable experience in promoting and fostering teamwork, motivating and developing a diverse workforce in a fast-paced, politically-sensitive, unionized environment, with competing priorities and frequent deadlines.
- Post-secondary education in management and/or a professional discipline pertinent to the long-term care or related field, or equivalent combination of education and/or experience.
- Sound knowledge of the financial management practices and relevant legislation and regulations, such as Long-Term Care Homes Act, 2007, labour relations, employment standards, health and safety, human rights, etc.
- Excellent communication skills, and highly developed human relations skills to build effective relations and partnerships with all stakeholders, both internally and externally, especially with residents, families, community groups, City staff and elected officials and other levels of government.
- Strong ability to effectively manage and lead change within a complex organization – from inception to implementation.
Salary Range: $149,331.00 to $175,466.20 per year
Work for the City you love
Toronto is Canada’s largest city, the fourth largest in North America, and home to a diverse population of about 2.8 million people. Consistently ranked one of the world’s most livable cities, we are a global centre for business, finance, arts and culture. Join the award-winning Toronto Public Service as Director of Long-Term Care Homes within our Long-Term Care Homes & Services Division.
How to Apply:
For more information on this and other opportunities with the City of Toronto, visit us online at www.toronto.ca/jobs. To apply online, submit your resume, quoting File #2331530, by September 20, 2019.
Equity, Diversity and Inclusion:
The City of Toronto is committed to fostering an inclusive, accessible environment where all employees and members of the public feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the public and the communities in which we live and serve.
If you are an individual who requires accommodation to apply to this position, due to disability under the Ontario Human Rights Code, please email us at [email protected], quoting Job ID #2331530 and the job title. The City is committed to providing Code-protected accommodation throughout its hiring process. Please visit Hiring Policies and Statements for further details.