AMENDMENT: Please note this role is for 2 temporary positions for up to 18 months.
The City of Toronto’s Fleet Services Division (FSD) provides a full range of fleet management services for city Divisions and Agencies. We direct the management of the City’s fleet including the acquisition, maintenance and disposal of vehicles and equipment based on lifecycle and operational analysis; along with fostering the City’s Green Fleet Plan. FSD maintains and repairs 5,200 vehicles and equipment annually, manages the fuelling of 15.5 million litres of fuel to over 13,000 assets annually and trains, tests and certifies 11,000 employees annually who are required to operate City vehicles and equipment. The City of Toronto has one of the most complex Fleets in North America consisting of over 400 equipment types and models ranging from light to heavy duty vehicles, specialized vehicles and equipment including but not limited to: Rear load and Side load waste management vehicles, Front End Loaders, Vacuum trucks, Sweepers, and Back hoes.
The Fleet Management Specialist role is critical to ensuring FSD success in meeting the short and long term goals of the clients we support and the Senior Management team.
- Implements detailed plans and recommends policies/procedures regarding program specific requirements.
- Conducts research into assigned area ensuring that such research takes into account developments within the field, corporate policies and practices, legislation and initiatives by other levels of government.
- Provides input into and administers assigned budget, ensuring that expenditures are controlled and maintained within approved budget limitations.
- Develops, designs and implements functional policies and program changes that make or drive changes in overall business processes, structure and performance, based on long-term needs.
- Establishes and nurtures process improvement methodologies, using effective project management skills, stakeholder communication and relevant quality and statistical management systems.
- Ensures comprehensive fleet management practices through the introduction of programs, Systems and business processes focused on achieving quality related policy and objectives to meet client requirements.
- Supports fleet information management solution improvements and system integration with City ERP, and data collection and validation processes while ensuring that financial integrity and corporate information technology practices are maintained.
- Participates in the strategic and business planning and business management process by setting goals, designing strategies and developing performance measures for long and short-term activities.
- Evaluates service delivery and service effectiveness, vehicle procurement, maintenance and repair of vehicles and equipment, value for money, financial, human and organizational resources and associated budgets.
- Conducts comprehensive research into assigned areas ensuring that such research takes into account developments within the fleet, automotive and equipment industry, corporate policies and practices, legislation and initiatives by other divisions or levels of government.
- Provides oversight and strategic analysis, execution and management of outsourced or contracted services and vendors.
- Manages other projects as assigned by the Director.
- Significant experience and knowledge in key fleet management functions such as vehicle procurement, vehicle maintenance and repair, fleet analytics and performance indicators, contract oversight, and fuel management for a diverse fleet.
- Significant experience reviewing and developing technical business processes, documents and procurement specifications, while identifying opportunities for improvements to service efficiency, value for money and customer service delivery.
- Demonstrated experience developing fleet key performance indicators and measures for use at management and operational levels.
- Demonstrated experience developing, writing and presenting communications including, presentations, staff reports and communications for special projects or requirements.
- Knowledge of the practices and principles of financial management, combined with the associated development and management of projects and/or budgets.
- Experience with the use and development of Fleet Management Information Systems.
- Experience in contract management, as well as experience negotiating with, and managing third-party service providers.
- Knowledge of municipal fleets and operational requirements of prospective client divisions.
- Experience as a change agent. Includes planning, developing, implementing and managing diverse programs, with consideration to cost, customer service, employees, effectiveness and continuous improvement.
- Advanced oral and written communications skills and demonstrated ability in dealing effectively with senior staff, diverse stakeholders and staff at all levels of the organization.
- Demonstrated ability to operate as a fully accountable program leader, able to identify needs and initiate, coordinate and manage the implementation of solutions in response to Divisional issues.
- Proven ability to influence and build collaborative relationships across a broad spectrum of stakeholders both internal and external to the organization.
- Political acumen, judgement and insight, including the ability to negotiate and achieve consensus among parties having different objectives. Sound judgement and ability to handle matters of a confidential/sensitive nature as it relates to Council, other staff, management and unionized employees.
- Demonstrated strategic, analytical and conceptual thinking skills.
- Experience using the Microsoft Office Suite: (Word, Excel, PowerPoint).
- Knowledge with the Occupational Health and Safety Act and Regulations, the Collective Agreements and related Labour legislation.
- Familiarity with the Municipal Freedom of Information Act.
Please note that all applicants are encouraged to provide a valid email address for communication purposes. Applicants may receive written correspondence regarding this job posting directly to the email address provided on their resume or to the one used to set-up their Candidate Profile if applying on TalentFlow. As an applicant, it is your responsibility to ensure that you check your email regularly.
The City of Toronto is committed to fostering a positive and progressive workforce that is representative of the citizens we serve. We will provide equitable treatment and accommodation to ensure barrier-free employment. In accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act and the City of Toronto’s Accommodation Policy, a request for accommodation will be accepted as part of the City’s hiring process.
If you are invited to participate in an assessment process, kindly provide your accommodation needs in advance. Please be advised that you may be requested to provide medical/other documentation to Human Resources to ensure that appropriate accommodation is provided to you throughout the hiring process.