Government and Community Relations Coordinator

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Government and Community Relations Coordinator

Job Information
Author pmnationtalk
Date October 25, 2021
Deadline November 07, 2021
Type Full Time
Company Wilfrid Laurier University
Salary $32.01-$37.65 - Per Hour
Location Waterloo, ON
Category Coordinator
Client Wilfrid Laurier University
Contact Information
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Date: Oct 22, 2021
Location: Waterloo, CA
Company: Wilfrid Laurier University
Date: October 22, 2021
Department: Advancement and External Relations
Job Type: Limited Term
Full-time/Part-time: Full Time (>=1249 hrs/year)
Campus: Waterloo
Reports to: Director, Government and Community Relations
Employee Group: WLUSA
Application Deadline: November 7, 2021
Requisition ID: 2738

Wilfrid Laurier University is a leading multi-campus university that excels at educating with purpose. Through its exceptional employees, students, researchers, leaders, and educators, Laurier has built a reputation as a world-class institution known for its rich student experience, academic excellence, and global impact.  With a commitment to Indigenization and commitment to equity, diversity, inclusion, Laurier’s thriving community has a place for everyone.

Laurier has more than 19,000 students and 2,100 faculty and staff across campuses in Waterloo and Brantford, as well as locations in Kitchener and Toronto. The university is committed to providing an inclusive workplace and employing a workforce that is reflective of local and national demographics. Our locations are situated on the traditional territories of the Neutral, Anishnawbe, and Haudenosaunee peoples. We recognize the unique heritages of Indigenous peoples and support their intentions to preserve and express their distinctive Indigenous cultures, histories, and knowledge through academic programming and co-curricular activities. Laurier’s Centre for Indigegogy is one example of how Laurier honours Indigenous knowledge.

Position Summary:

The Government and Community Relations Coordinator will be a versatile contributor to the university’s Government and Community Relations team in the External Relations Department. Reporting to the Director: Government and Community Relations, the Government and Community Relations Coordinator will be responsible for coordinating all government and community relations events, acting as liaison with elected and non-elected officials on event logistics, developing and executing marketing activities related to government and community relation events, and preparing and maintaining a dashboard to track all government and community relations activities. The coordinator will also support the overall government and community relations strategy. Other duties will include supporting the External Relations team as required.

This position has a university-wide mandate and is based at the Waterloo Campus.  The incumbent provides subject matter expertise to all campuses, requiring regular interpersonal interactions and collaboration with departments at the campus in Waterloo, the campus in Brantford and with external partners. Special attention is given to ensure equitable service delivery across all locations.


Event Planning

  • Works in collaboration with the Director, Government and Community Relations to establish event, sponsorship and partnership strategies as part of the overall Government and Community Relations strategy.
  • Provides protocol, planning, coordination and onsite support for high profile events including government and community relations activities (Ministerial announcements, political visits, etc.)
  • Acts as liaison with the offices of elected and non-elected officials on event logistics.
  • Plans and executes strategic institutional events to activate presidential and institutional priorities, internally and externally.
  • Supports execution of community events on campus and works collaboratively with internal stakeholders (integrated communications, media relations, etc.) and external stakeholders (industry, colleague PSE institutions, not for profit organizations, etc.)
  • Works with vendors, suppliers and other external service providers to support government and community events.
  • Responsible for maintaining a government and community relations event distribution list for all events.
  • Responsible for distributing invitations and tracking engagement metrics related to events
  • Acts as a resource to internal stakeholders on government protocol in relation to government announcements, tours and other events.

Marketing and Communications

  • Responsible for daily media monitoring scan in collaboration with internal colleagues. Also responsible for monitoring social media and government press conferences as they relate to the institution.
  • Coordinates and executes marketing and communications strategies including e-newsletters, social media, and web content.
  • Responsible for video editing, web content development and website maintenance, including community calendar updates and approval of external events posted to the calendar.
  • Provides graphic design support as required for events and marketing initiatives.
  • Works in collaboration with internal communications colleagues to ensure Laurier communications products effectively target government and community audiences. This is to include pitching, developing and supporting communications products such as news releases, story content, social media content, etc.
  • Identifies opportunities to submit awards submissions on behalf of the Government and Community Relations team to elevate Laurier’s reputation as a leader in its host communities.

Administrative Support

  • Maintains a GR/CR monthly dashboard that captures GR/CR activities and provides a monthly update on activities for inclusion in reports to Senate and Board and executive leadership.
  • Supports director by attending meetings with internal stakeholder and external partners, including government officials and community partners across all campuses.
  • Acts as a resource to internal stakeholders in relation to the institution’s responsibilities under the Federal Lobbying Act. Maintains the monthly federal lobby registry report.
  • Coordinates and executes components of government and community relations strategies, supporting the Community Relations Officer and Government Relations Officer.
  • Manage and maintain a contact information database.
  • Provide financial/budgetary support to the Director through reconciling invoices and expenses.
  • Assists in responding daily to queries via phone, email or in person.
  • Communicates positively and effectively to all students, staff, faculty and external contacts.
  • Coordinates and arrange meetings, prepares agendas, reserve and prepare facilities, prepare minutes, distribute documentation as required.


  • University degree in Political Studies, Business, Marketing, Communications, English or a related field.
  • Minimum three years’ work experience in government or community relations, event planning, marketing, communications or public relations.
  • Experience within the higher education sector preferred.
  • Experience developing and executing digital marketing campaigns, including e-newsletters, social media and website content/maintenance. Graphic design and video editing skills are an asset.
  • Superior event planning skills and superior attention to detail.
  • Strong project management skills with experience including developing and maintaining a project dashboard.
  • Ability to deal with evolving situations and multiple demands and priorities, often with competing deadlines.
  • Strong written and verbal communication skills
  • Superior interpersonal skills and proven ability to work in a collaborative environment.
  • Strong problem-solving and prioritizing skills in a multi-task environment.
  • Appreciation of diverse perspectives and ability to work with diverse groups including members of the administration, faculty, staff and students.
  • Proficiency with MS Office Suite

This position has been deemed eligible for educational equivalencies.  Please refer to the attached link for details.


Position Grade: SH-07

Rate of Pay: $32.01-$37.65

Hours of Work:

This is a full time imited term position until  January 2, 2023. The normal hours of work are 8:30 am to 4:30 pm, Monday to Friday.  Flexibility in hours will be required, including evening and/or weekend work due to meetings and events.  When possible, the manager will adjust the work schedule so that no more than 35 hours are worked in a week.

Job Evaluation Factor Scores:

WLUSA/WLU Job Evaluation Factors              Score               
Education and Experience 6
Interpersonal Skills 3.5
Applied Reasoning and Analytical Skills 4
Physical Skills 3
Co-ordination and Planning 3.5
Responsibility for Others 1
Impact of Decisions 3
Mental Effort 3
Physical Effort 2
Multiple Demands and Priorities 2.5
Work Environment 2


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