Product Owner – Pharmacy Reporting Solutions

Product Owner – Pharmacy Reporting Solutions

Job Information
Author pmnationtalk
Date November 5, 2020
Type Full Time / Contract
Company Express Scripts Canada
Location Mississauga, ON
Category Medical / Health
Client Express Scripts Canada
Contact Information
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Product Owner – Pharmacy Reporting Solutions – Express Scripts Canada

Reporting directly to the Sr. Manager of Data Analytics, the Product Owner’s primary role will be to define and launch new ESC Pharmacy Reporting Solutions. The Product Owner will collaborate with cross-functional teams to define product solutions and will work closely with internal business users and external carriers to understand and articulate business requirements to define applicable product features.  This role involves developing a clear understanding of the end user reporting needs and prioritizing based on the development efforts. The PO will work closely with Delivery Manager and Data Engineering teams to plan and coordinate release cycles and product increments. Experience working with databases and reporting platforms is a must.


  • Work with ESC business units and carriers to determine what reporting features are required to address new business needs, improvements or challenges
  • Facilitate workshops and discussions with clients to understand reporting needs
  • Maintain a product backlog for ESC Pharmacy Reporting Solutions and develop multi-year roadmap
  • Prioritize enhancements and defects in the backlog for implementation within a release cycle
  • Communicate planned content for each release. Provide ongoing status updates on progress of delivery
  • Work with the Delivery Manager(s) and Data Engineering teams to plan and coordinate releases and ensure operational readiness.
  • Provide guidance and direction to Business Analyst
  • Oversee and contribute to QA and testing processes
  • Provide feedback and review (or write) requirements in the form of user stories and related acceptance criteria.
  • Support functional areas, in the maintenance and enhancement of existing products and provide business and product knowledge
  • Provide guidance to teams to ensure alignment is maintained with defined scope and objectives
  • Support functional areas, in the maintenance and enhancement of existing products and provide business and product knowledge
  • Support the business in the creation of business cases for new products or enhancements


  • Minimum 4 to 6 years’ business analysis or product experience
  • Knowledge of the Pharmacy or Group Health Insurance (pharmacy, dental, other health) industry or adjudication systems
  • Knowledge of the various types of business intelligence, data and reporting products (e.g. multi-dimensional cubes, parameterized reports, dashboards, Tableau, Power BI, etc.)
  • Strong analytical skills ranging from problem identification through the proposal and implementation of potential solutions
  • Experience in data warehouse environments, project management, change management, denormalized data models, SQL skills are also essential
  • Knowledge of programming concepts, design, procedures and practices
  • Strong communication skills, written and verbal
  • Ability to drive consensus between stakeholders with competing views/requirements
  • Demonstrates strong ability to work on multiple initiatives and prioritize work accordingly
  • Ability to present at all levels of the organization and Line of Business (LOB) Executives
  • Able to demonstrate a range of collaborative methodologies and processes, preferably in an Agile environment
  • Strong knowledge of SDLC processes in relation to the Product Development Lifecycle (PDL)
  • Nice to have: experience with OBIEE, Product Management certification, Agile Scrum Product Owner training, or PMP

Express Scripts Canada is a Cigna company

Express Scripts Canada is a subsidiary of Express Scripts, a Cigna company. Cigna Corporation (NYSE: CI) is a global health service company dedicated to improving the health, wellbeing and peace of mind of those we serve. Cigna offers an integrated suite of health services through Cigna, Express Scripts, and our affiliates including medical, dental, behavioural health, pharmacy, vision, supplemental benefits, and other related products.

About Express Scripts Canada

Express Scripts Canada is a leading health benefits manager and has been recognized as one of the most innovative. Our clients include Canada’s leading insurers, third party administrators and governments. We work with these clients to develop industry-leading solutions to deliver superior healthcare in a cost-controlled environment. We provide Active Pharmacy™ services to more than 7 million Canadian patients and adjudicate more than 100 million pharmacy, dental, and extended health claims annually. Through our proprietary consumer intelligence, clinical expertise, and patients-first approach, we promote better health decisions for plan members, while managing and reducing drug benefit costs for plan sponsors.

It will be a condition of employment that the successful candidate obtains an Enhanced Reliability Clearance from the Federal Government. The candidate will be required to provide supporting documentation to receive clearance if required.

We offer a competitive salary and benefits package, along with a positive work environment built on solid corporate values, integrity, mutual respect, collaboration, passion, service and alignment.

We are an equal opportunity employer that promotes a diverse, inclusive and accessible workplace. By embracing diversity, we build a more effective organization that empowers our employees to be the best that they can be.

We are committed to creating a working environment that is barrier-free and we are prepared to provide accommodation for people with disabilities.

If you require accommodation in completing the online application process, please email: [email protected] Do not email [email protected] for an update on your application or to provide your resume as you will not receive a response.


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