REG Coverage Associate : 00008765

REG Coverage Associate : 00008765

Job Information
Author pmnationtalk
Date December 2, 2016
Type Full Time
Company HSBC Bank Canada
Location Toronto, ON
Category Miscellaneous
Client HSBC Bank Canada
Contact Information
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REG Coverage Associate : 00008765

Employment Type: Regular

Responsible for building and overseeing business relationships with accounts in assigned area of responsibility providing a thorough understanding of short term and long term interest rate products. Maintains existing relationships with key accounts working alongside Senior Salesperson; researches and may propose new business relationships. Obtains orders for purchase and sales in assigned area of responsibility; forwards all orders to proper area for execution and ensures completion of transactions. Assists management with implementation of technological improvements in day to day systems (i.e. internal communication and information platforms)

Impact on the Business

  • Responsible for assisting with executing trades as directed by specified client list
  • Brings together simultaneous buy and sell orders in the same security in cooperation with trading desk
  • Maintains communication with client and supports resolution of any settlement problems
  • Ensures correct ticket entry and order routing, maintains communication with client and ensures ticket entry completion
  • Works closely with institutional sales force to assist in the identification of purchase and sales opportunities to maximize Company’s customer service and penetration of targeted clients
  • Develops relationships with assigned client organizations through trading, research and execution services
  • Reconciles daily and/or monthly reports, as assigned

Customers / Stakeholders

  • External & Internal Clients: networks, develops and nurtures client relationships, anticipates and identifies their needs
  • Internal Collaboration: Develops close and effective working relationships within respective Regions/ Countries/Functions /Global Businesses

Leadership & Teamwork

  • Maintain relationships with existing accounts and works effectively with the team in order to increase their share of client trading activity in MM and Fixed Income product.
  • Presents research services and advises clients on investment opportunities. Actively identifies cross-sales and cross-referral opportunities.
  • Proactively participates in the marketing of assigned product team services.
  • Proactively participates with other salespersons and traders who service accounts
  • Complete other responsibilities, as assigned.
  • Promote an environment that supports diversity and reflects the HSBC brand.

Operational Effectiveness & Control

  • Uses initiative and independent judgment to analyze, problem solve and proactively respond to client issues. Expected to make the necessary decisions to carry out own job responsibilities and meet primary goals and objectives. Evaluates and escalates complex issues and/or problems to manager.
  • Identify new leads in assigned area and is responsible for developing and tracking a business plan to expand existing client relationships.
  • Develops knowledge of client needs & requirements; coordinates efforts to service client organizations.
  • Obtains orders for purchase and sales in assigned area of responsibility; forwards all orders to proper area for execution and ensures completion of transactions.
  • Works closely with portfolio managers and analysts to integrate Company’s products into existing and prospective clients’ investment process.
  • Makes sales calls & meets with clients to review outlook for assigned financial market & sectors.
  • Create trade strategies for the provincial market and provide coverage to the provinces as required for their own liquidity needs
  • Complete other responsibilities, as assigned.
  • Lead and develop an effective team through communication, performance management, development plans and reward/recognition practices. Cultivate an environment that supports diversity and reflects the HSBC brand.
  • Ensure that all employees are aware of and effectively identify and manage applicable money laundering (ML), terrorist financing (TF), sanctions and reputational risks.
  • Complete other responsibilities, as assigned.

Management of Risk

  • The jobholder will ensure the fair treatment of our customers is at the heart of everything we do, both personally and as an organization.
  • This will be achieved by consistently displaying the behaviors that form part of the HSBC Values and culture and adhering to HSBC risk policies and procedures, including notification and escalation of any concerns and taking required action in relation to points raised by audit and/or external regulators.
  • The jobholder is responsible for managing and mitigating operational risks in their day to day operations. In executing these responsibilities, the Group has adopted risk management and internal control structure referred to as the ‘Three Lines of Defence’. The jobholder should ensure they understand their position within the Three Lines of Defence, and act accordingly in line with operational risk policy, escalating in a timely manner where they are unsure of actions required.
  • Through the implementation the Global AML, Sanctions and ABC Policies, supporting Guidance, and Line of Business Procedures the jobholder will make informed decisions in accordance with the core principles of HSBC’s Financial Crime Risk Appetite.
  • The following statement is only for roles with core responsibilities in Operational Risk Management (Risk Owner, Control Owner, Risk Steward, BRCM, and Operational Risk Function
  • The jobholder has responsibility for overseeing and ensuring that Operational risks are managed in accordance with the Group Standards Manual, Risk FIM, & relevant guidelines & standards. The jobholder should comply with the detailed expectations and responsibilities for their core role in operational risk management through ensuring all actions take account of operational risks, and through using the Operational Risk Management Framework appropriately to manage those risks.

This will be achieved by:

  • Continuously reassessing risks associated with the role and inherent in the business, taking account of changing economic or market conditions, legal and regulatory requirements, operating procedures and practices, management restructurings, and the impact of new technology.
  • Ensuring all actions take account of the likelihood of operational risk occurring, addressing areas of concern in conjunction with Risk and relevant line colleagues, and also by ensuring that actions resulting from points raised by internal or external audits, and external regulators, are correctly implemented in a timely fashion.
  • Ensure compliance of both general and anti-money laundering and anti-terrorist financing (AML/ATF) compliance controls as well as operational risk controls in accordance with HSBC or regulatory standards and policies; and optimize relations with regulators by addressing any issues.

Observation of Internal Controls

  • Maintains HSBC internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators.
  • Suggest ideas and contribute to implementing actions that will improve customer service, quality or the way teams and individuals work together.
  • Adhere to HSBC policy, procedures and control requirements applicable to day-to-day working, exceptional and project activities, and raise any concerns about actual or potential issues promptly, in line with reporting and escalation procedures.
  • Apply policies, procedures, practices and standards to their allocated tasks, taking responsibility for their own actions, to ensure the achievement of high levels of quality, effective risk management and regulatory compliance.


  • 2 years sales experience, product knowledge of broad range of interest sensitive products, compliance, the market and of the firm’s products and services.
  • Knowledge of specific product sales/compliance, the market and of the firm’s products in Interest Rates/Global Interest Rates
  • Bachelor’s degree in Finance, Economics, or equivalent work-related experience.
  • Excellent communication and interpersonal skills.
  • Able to understand and manage complex and diverse instruments.

Job Field : FX & Money Markets
Primary Location : North America-Canada-Ontario-Toronto
Schedule : Full-time Shift : Day Job
Type of Vacancy : Country vacancy
Job Posting : 02-Dec-2016, 09:18:50 Unposting Date : 05-Dec-2016, 23:59:00

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