The incumbent’s primary role is to advance excellent human rights practices at the City of Toronto, by resolving complex employee and citizen harassment/discrimination complaints and developing effective policy, programs, education, and communications resulting in positive systemic change
- Provides consultation, interpretation and direction on the City’s Human Rights and Anti-Harassment/Discrimination Policy, the Ontario Human Rights Code, harassment provisions in the Occupational Health and Safety Act, the Accessibility for Ontarians with Disabilities Act, other related policies and legislation, etc. (e.g., ESA, WSI, collective agreements, etc.) to all levels of City staff, elected officials and service recipients
- Provides confidential, impartial expert advice, coaching, mediations, negotiations and, conciliation to parties in dispute; producing Minutes of Settlement where appropriate
- Undertakes complex and/or systemic employee and/or citizen harassment/discrimination investigations, consistent with City policy, collective agreements and legislated obligations; interviews parties, gathers evidence, conducts research, analyzes and prepares investigation reports determining findings and makes recommendations to resolve and remedy complaints
- Assesses equity impacts of complaint outcomes, developing appropriate resources to address gaps
- Actively promotes a positive human rights culture undertaking human rights, equity and diversity research and analysis, identifying trends, and/or systemic barriers, and recommending/implementing effective solutions to advance human rights
- Assesses and reports on emerging human rights case law and legislative changes
- Develops and implements effective corporate human rights programs ensuring that access, equity and diversity are embedded into policy, procedures, education, and communications
- Reviews, advises on and ensures alignment of human rights programs, policies, procedures, education with the City’s Equity, Diversity and Human Rights Framework and compliance with the City’s legislative obligations
- Coaches, develops, mentors and guides Consultant and Associate level staff on human rights issues/projects and coordinates the work of consultant and administrative staff to ensure that objectives are met
- Initiates, builds and maintains relationships with internal and external partners in order to develop, facilitate and promote human rights, access, equity and diversity policies and programs
- Maintains detailed reports of all investigations, inquiries, statistics and confidential records
- Extensive human rights experience in a major unionized public or private sector organization.
- Extensive experience conducting complex investigations and major human rights interventions, including drafting investigation plans, gathering evidence, interviewing parties, addressing individual and systemic issues, preparing high quality, detailed investigation reports, determining findings, applying relevant legislation and case law and making appropriate recommendations to resolve the complaint.
- Extensive experience and knowledge in applying relevant provisions of the Ontario Human Rights Code, Occupational Health and Safety Act, Employment Standards Act, Workplace Safety and Insurance Act, Accessibility for Ontarians with Disabilities Act, collective agreements, current human rights case law.
- Considerable experience leading, developing, implementing and evaluating corporate human rights and equity related programs, policies and projects to advance human rights strategic directions and organizational change.
- Considerable experience facilitating negotiations/mediations and producing sound Minutes of Settlement.
- A Law degree (LLB or JD) would be considered an asset.
- Highly developed communication, presentation and human relations skills with the ability to communicate persuasively and effectively at all organizational levels.
- Strong analytical skills to assess the relevance of evidence and ability to exercise sound judgement
- Ability to identify needs, initiate, coordinate and manage the implementation of solutions in response to client issues.
- Highly developed analytical and problem solving skills.
- Ability to exercise discretion, sound judgement, remain impartial and work with autonomy.
Please note that all applicants are encouraged to provide a valid email address for communication purposes. Applicants may receive written correspondence regarding this job posting directly to the email address provided on their resume or to the one used to set-up their Candidate Profile if applying on TalentFlow. As an applicant, it is your responsibility to ensure that you check your email regularly.
The City of Toronto is committed to fostering a positive and progressive workforce that is representative of the citizens we serve. We will provide equitable treatment and accommodation to ensure barrier-free employment.
In accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act and the City of Toronto’s Accommodation Policy, a request for accommodation will be accepted as part of the City’s hiring process.
To avoid any delays in the recruitment process, if you require accommodation to apply or if selected to participate in an assessment process, you must provide your accommodation needs in advance. You may also be required to submit adequate medical/other documentation to Human Resources to support your request for accommodation.