The MNO is deeply committed to providing supports to every Citizen affected by Covid-19.
We have heard your comments about response times and the application process. Please know that our team is working hard to contact applicants and process applications as quickly as possible. At the same time, MNO staff are working to add capacity to our phone lines and streamline the application process.
We ask for your patience and want to assure you that if you have made an application — you will get a call back.
The MNO has pivoted quickly to meet the needs of its Citizens and Communities during this unprecedented time. Since the pandemic began, we have processed over $4 million of emergency financial aid directly to Métis families and increased and enhanced other supports and services.
If at any time you have an urgent need please call 1-800-263-4889 (toll free)
Working together, we will get through this pandemic!
