• Lead, Coach, assign, and assign and examine the team daily customer service tasks on daily basis.
• Regularly monitor team performance and address or escalate shortfalls.
• Responsibility for ensuring the teams are properly trained to execute the efficient performance.
• Ensure Smooth execution of the whole shipment lifecycle, by working closely with customers and internal support groups to achieve customer satisfaction.
• Monitor and assist agreed service levels and identify the root cause when targets are not met, advise management of potential service failures and/or trends.
• Ensure customer requests are being handled by the associates timely, precisely and efficiently.
• Improve submitted data quality through compliance checks and synchronizing with other working divisions.
• Settling workplace conflicts and recognizing if training is required.
• Carry out tasks like subordinates.

Education: College/Technical School

Experience: 1 Year

Address: 333 Foster Crescent Suite 1, Mississauga ON L5R 4E5

Wages: $ 31.25/hour for 30 hours/ week

Employment groups: Underrepresented groups, Youth, Indigenous People, New comers to Canada.

Email: heysinternationalcanada@gmail.com